Date: Wednesday October 12, 2011
Time: 9:00 AM - 4:00 PM
Location: UWS Campus - Yellowjacket Union, Room 204
Instructors: Laraine & Paul Mickelson of ADR Services
Cost: $110/person

If you could reduce the amount of time you spend dealing with staff conflict, how would you spend time?  This workshop teaches you specific skill sets that allow you to assist your staff to become more confident and proficient in responding to their own conflicts.  Learning the elements of coaching others in conflict is an essential competency in the supervisors conflict management toolbox.

This is the second workshop in a series of three for a certificate in Conflict Resolution for Supervisors: Essential Elements.  It is not required to attend all three workshops, but a certificate is awarded when all three workshops are taken and completed.

Each of these workshops will provide participants who function in supervisory roles with the skills and knowledge to deal effectively with workplace conflict.  Together, they provide a comprehensive basis for a platform of competencies in this crucial area.

Conflict Resolution for Supervisors: Essential Elements Certificate Details

Workshop 1: Mapping Conflict Management Styles
Workshop 2: Coaching Others to Resolve Conflicts
Workshop 3: Early Intervention and Resolution of Conflict

For More Information

For more information on the Conflict Resolution for Supervisors: Essential Elements Certificate or on any of the workshops, please contact Lisa Mattsson at lmattsso@uwsuper.edu or (715) 394-8013.

How to Register

• Register Online (Coming Soon!)
• Call (715) 394-8469
• Fax a Registration Form to (715) 394-8381
• Mail a Registration Form to:

Continuing Education
Old Main 102, Attn: Brenda Dalpiaz
Belknap and Catlin
PO Box 2000
Superior, WI 54880