Mediation and Conflict Resolution Certificate

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Conflict Resolution for Supervisors: Essential Elements

When: Oct 16, 2013 9:00 AM to 4:00 PM

Date: Wednesday October 16, 2013
Time: 9:00 AM - 4:00 PM (lunch on own)
Location: UW-Superior Yellowjacket Union 204
Instructors: Laraine & Paul Mickelson of ADR Services
Cost: $125/person (includes materials fee)
CEUs: .6 (6 contact hours)

People have conflict styles, and so do organizations. Gaining understanding of both the individual and organizational conflict styles is a critical and essential element in conflict management. This training offers distinct skill opportunities. The first is to complete a personal conflict style inventory that allows supervisors to determine their conflict management style and how to use it with positive results. The second opportunity offers participants a chance to evaluate the organizations conflict culture to increase constructive resolutions to conflict.

In addition you learn specific skill sets that allow you to assist your staff to become more confident and proficient in responding to their own conflicts. Learning the elements of coaching others in conflict is an essential competency in the supervisors conflict management toolbox.

Ways to Register

Continuing Education
Old Main 102, Attn: Brenda Dalpiaz
Belknap and Catlin
PO Box 2000
Superior, WI 54880

Event Contact: Mike White | 715-394-8023 | mwhite17{atuws}
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