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Mediation/Conflict Resolution Certificate
University of Wisconsin-Superior
Old Main 107
Belknap and Catlin
P.O. Box 2000
Superior, WI 54880
ph. 715-394-8013



Date: Wednesday November 9, 2011
Time: 9:00 AM - 4:00 PM
Location: UWS Campus - Yellowjacket Union, Room 204
Instructors: Laraine & Paul Mickelson of ADR Services
Cost: $110/person
Lower level conflicts can be nipped in the bud with this effective intervention tool. This workshop is a hands-on, skill based course that equips the learner with a tangible process to assist staff in conflict.
This is the final workshop in a series of three for a certificate in Conflict Resolution for Supervisors: Essential Elements. It is not required to attend all three workshops, but a certificate is awarded when all three workshops are taken and completed.
Each of these workshops will provide participants who function in supervisory roles with the skills and knowledge to deal effectively with workplace conflict. Together, they provide a comprehensive basis for a platform of competencies in this crucial area.
Conflict Resolution for Supervisors: Essential Elements Certificate Details
Workshop 1: Mapping Conflict Management Styles
Workshop 2: Coaching Others to Resolve Conflicts
Workshop 3: Early Intervention and Resolution of Conflict
For More Information
For more information on the Conflict Resolution for Supervisors: Essential Elements Certificate or on any of the workshops, please contact Lisa Mattsson at lmattsso@uwsuper.edu or (715) 394-8013.
How to Register
Continuing Education
Old Main 102, Attn: Brenda Dalpiaz
Belknap and Catlin
PO Box 2000
Superior, WI 54880



