Date: Wednesday September 25, 2013
Time: 9:00 AM - 4:00 PM (lunch on own)
Location: TBD
Instructors: Laraine & Paul Mickelson of ADR Services
Cost: $125/person (includes materials fee)
CEUs: .6 (6 contact hours)

People have conflict styles, and so do organizations.  Gaining understanding of both the individual and organizational conflict styles is a critical and essential element in conflict management.  This workshop offers two distinct skill opportunities.  The first is to complete a personal conflict style inventory that allows supervisors to determine their conflict management style and how to use it with positive results.  The second opportunity offers participants a chance to evaluate the organizations conflict culture to increase constructive resolutions to conflict.

This is the first workshop in a series of three for a certificate in Conflict Resolution for Supervisors: Essential Elements.  It is not required to attend all three workshops, but a certificate is awarded when all three workshops are taken and completed.

Each of these workshops will provide participants who function in supervisory roles with the skills and knowledge to deal effectively with workplace conflict.  Together, they provide a comprehensive basis for a platform of competencies in this crucial area.

Conflict Resolution for Supervisors: Essential Elements Certificate Details

Workshop 1: Mapping Conflict Management Styles
Workshop 2: Coaching Others to Resolve Conflicts
Workshop 3: Early Intervention and Resolution of Conflict

For More Information

For more information on the Conflict Resolution for Supervisors: Essential Elements Certificate or on any of the workshops, please contact Lisa Mattsson at lmattsso@uwsuper.edu or (715) 394-8013.

How to Register

• Register Online
  
• Call (715) 394-8469
• Fax a Registration Form to (715) 394-8381
• Mail a Registration Form to:

Continuing Education
Old Main 102, Attn: Brenda Dalpiaz
Belknap and Catlin
PO Box 2000
Superior, WI 54880