• Use a headset with a microphone, instead of built in speakers and a stand alone microphone.  Everyone participating in your session should use a headset to avoid echoes.
• While your students are entering the session, you should have instructions on how to use the Audio Setup Wizard as a reminder for them to do so every time they enter a session.  You can add this Welcome slide to your PowerPoint presentation before you load the content into your session.
• Add a profile picture so when you speak your image will display in the Audio & Video window.  Ask your students to set one up as well.  The Welcome slide has instructions on how to do this as well.
• Using the web camera for your whole session might cause internet resource problems for you and/or your students.  Turning on the camera for the first few minutes of your lecture and then turning it off for the rest of the time is recommended.  This allows your students to see that you are there, but not cause connection issues.  When the camera is turned off, your profile picture will display whenever you speak.
• Tour the tools with your students, show them where to find the things (raise hand icon, polling tool, chat window, whiteboard tools, etc.) you expect them to use.
• Start small, then add more features and tools as you become familiar with the BB-Collaborate software.

When to use Application Sharing:

• For single person activities
• Showing how a program or feature works
• Sharing a password protected site with your students

When you use Application Sharing to show your desktop, remember to close programs you do not want your students to see, such as your email or instant messenger, E-Hive, etc.

When to use Web Tour:

• For everyone activities
• Visiting multimedia sites such as YouTube
• Creating an interactive recording (web links will be active in them)