Ariel Johnson - Technology Helpdesk Assistant - Technology Services - UW-Superior

Technology Services

Staff Details

Ariel Johnson Download Ariel's VCard

Technology Helpdesk Assistant

ph. 715-394-8300
office. Swenson Hall 2100
Technology Services - UW-Superior

Job Duties

  • Helpdesk Customer Service, including: answering the Technology Helpdesk phones and emails; troubleshooting computer and software related issues for students, faculty, and staff; assist users with password and login issues; escalating tickets to the appropriate individuals when the problem is not easily resolved.
  • Coordinating the Equipment loan, including: checking in and out equipment; maintaining the equipment, like charging batteries and updating laptops between loans.

Major

  • Broad Field Science and Aquatic Biology

Minor

  • Earth Science and Physics
1453656

Back to Top