Wisconsin's Leading Public Liberal Arts College
Technology Services
Infrastructure Services
- Desktop Support
- Supported by Brian Hood and Robert Iverson and James Patnaude and Kevin Rahn
- Desktop Support including hardware & peripherals, operating systems, application software for both Windows and Macintosh systems.
- Desktop Coordination
- Supported by Brian Hood and Robert Iverson and James Patnaude
- Desktop Coordination including communication with users, helpdesk, purchasing, implementation of desktop standards, research desktop technologies and planning major desktop projects.
- Email and Active Directory Support
- Supported by Terrence Cheever
- Manage and maintain the campus email system and directory services
- Network Administration Devices
- Supported by Brian Hood and Thomas Janicki and Kevin Rahn
- Purchase, deploy and manage network switches, routers and wireless access Local and wide-area traffic management Network design Management of computer addresses and naming services Power management for network systems
- Network Applications
- Supported by Terrence Cheever and Brian Hood and Thomas Janicki
- Server support for University Relations network applications Design and management of campus e-mail systems Server support for student administration systems and the campus portal Support for shared financial & appointment benefits systems
- Network Security
- Supported by Terrence Cheever and Brian Hood and Thomas Janicki and Kevin Rahn
- Security policy management Authenitcation services identify you to the network and allow access to services Security auditing & monitoring Incident response Security device management Log management Off campus access to network
- Server Administration
- Supported by Terrence Cheever and Steven Gustafson and Brian Hood and Thomas Janicki and David Wicklund
- Purchase, design & management of campus servers Installation of server patches Managment of user accounts, printers & user file storage Backing up servers Installation & managment of Antivirus software on server systems
- Telephone Accounting
- Supported by Thomas Janicki and Kevin Rahn (primary)
- Telephone Support - Manage telephone additions, moves and changes. Voice Mail - Manage campus voice mail system and provide conferencing capability.
- Network Administration - Power Requirements
- Supported by Kevin Rahn
- Power requirements for Servers and Switches
- Network Administration - Wire management
- Supported by James Patnaude and Kevin Rahn
- Wire Management
- Web Administration
- Setup, configuration, and managment of web servers SSL Certifcate managment for secure web transactions
Contact us: tis@uwsuper.edu
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