| Voice Mail Instructions
To program your personal voice mail message and to set the security code:
- Lift handset, dial 5000 (voice mail extension number).
- At the beep, state your first and last name, press the * key.
- Press the first three letters of your last name on the dial (7 for Q & 9 for Z).
- Press one (1)
- Record your personal greeting at the beep.
- Enter a 4-10 digit security code, press the * key.
- Re-enter your security code to confirm it, press the * key.
- If satisfied with your mailbox settings, press 1 to confirm.
- To activate your voice mail, call forward to the voice mail extension.
To forward all calls: (which will eliminate ringing)
- Lift handset
- Dial *2
- Dial 5000 (voice mail extension)
To cancel all call forwarding:
To forward your phone to voicemail after four rings:
- Lift handset
- Dial *5
- Dial 5000 (voice mail extension)
To cancel your phone voicemail after four rings:
Note: Typically * 5 is used to forward to voice mail. *2 will take precedence over *5 when both options are set.
| Voice Mail Instructions
To retrieve messages:
From your phone
- Dial 5000
- Follow voice mail instructions
From another campus phone
- Dial 8000
- Dial 9 + your extension number
- Follow voice mail instructions
From off campus
- Dial 394-8000
- Enter 9 + your extension number
- Follow voice mail instructions
To change your personal greeting:
- Lift handset, dial 5000
- Dial security code and then dial 7 4 & follow instructions
To change your security code:
- Life handset, dial 5000
- Dial security code and then dial 7 7 4 & follow instructions
- Record your personal greeting at the beep.
| Voice Mail Tips - To interrupt and delete a message press 36 at anytime while listening
- Single line telephones have a ”stutter” dial tone to indicate voice mail pending and call every half hour.
- During the greeting, press * to go directly to the beep to leave a message.
- You may leave a message by the first three letters of the person’s last name instead of by extension number. To do this, press ## when voice mail asks for the extension number.
- You can dial through the voice mail prompts at any time. You don’t have to wait. (Example: Dial 5000, enter your security code and dial 4 to immediately get to your messages.
- While listening to a message, you may
Press 3 for the menu options
Press 7 to back up
Press 8 to pause
Press 9 to fast forward
Press * to stop
Press 5 to change the message volume
- Note the yes and no responses are 1 and 2 respectively.
- Messages remain queued for 14 days until they have been listened to. There is no limit to the number of messages that you may receive. After listening to a message, press 6 to delete or 7 to archive. Archived messages remain available for 27 days.
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