Admissions

Used by the Admissions Office to collect data for recruitment and reporting purposes.

SERVICE CHARACTERISTICS: SERVICE AVAILABLE: DURING STATUTORY SUPPORT HOURS, 7:45 AM - 4:30 PM SUPPORT HOURS: DURING STATUTORY SUPPORT HOURS, 7:45 AM - 4:30 PM MAINTENANCE: AS ADVERTISED

SERVICE METRICS: SERVICE METRIC: CUSTOMER SATISFACTION, RESOLVE OR RESPOND TO ISSUES WITHIN A DAY, PROVIDE LIMITED BACKUP SUPPORT

CUSTOMERS SERVED: STUDENTS, STAFF, OTHERS? ADMISSIONS OFFICE STAFF

BUSINESS NEED: WHAT BUSINESS PROCESS IS SERVED? (ANYTHING FROM DAY-TO-DAY PROCESSES TO LONG TERM STRATEGIC PROCESSES) STUDENT RECRUITMENT, ADMISSION, AND TRANSFER ARTICULATION

SERVICE ACCESS: N/A