Financial Aid

Used by the Financial Aid Office to package aid. The system loads ESAR data, tracks info for packaging, generates missing info letters, auto-packages standard aid types, directly credits aid to SF, and produces Student Payroll and management reports.

SERVICE CHARACTERISTICS: SERVICE AVAILABLE: 7:45 AM - 4:30 PM SUPPORT HOURS:7:45 AM - 4:30 PM MAINTENANCE: AS ADVERTISED

SERVICE METRICS: SERVICE METRIC: ISSUES ARE RESOLVED OR RESPONDED TO WITHIN A DAY

CUSTOMERS SERVED: STUDENTS, STAFF, OTHERS? FINANCIAL AID STAFF

BUSINESS NEED: WHAT BUSINESS PROCESS IS SERVED? (ANYTHING FROM DAY-TO-DAY PROCESSES TO LONG TERM STRATEGIC PROCESSES) FINANCIAL AID PROCESSES FOR STUDENTS

SERVICE ACCESS: N/A