PeopleSoft Technical Support
Provide PeopleSoft technical support
SERVICE CHARACTERISTICS: SERVICE AVAILABLE: INTERNAL, N/A SUPPORT HOURS: INTERNAL, N/A MAINTENANCE: INTERNAL, N/A
SERVICE METRICS: SERVICE METRIC: APPS ARE DEVELOPED OR ADJUSTED WITHIN STATED TIMELINES
CUSTOMERS SERVED: STUDENTS, STAFF, OTHERS? INTERNAL, N/A
BUSINESS NEED: WHAT BUSINESS PROCESS IS SERVED? (ANYTHING FROM DAY-TO-DAY PROCESSES TO LONG TERM STRATEGIC PROCESSES)INTERNAL, N/A
SERVICE ACCESS: INTERNAL, N/A