Transportation and logistics management is a discipline concerned with the efficient flow of people and materials in our global and domestic economy. Transportation management deals with the management of the five modes of transportation in an expanding and changing economic environment. Logistics management assumes a systems approach to the management of a wide variety of activities such as: materials handling warehousing, traffic management, inventory control, and packaging.
The UW-Superior Transportation and Logistics Management major is for those who plan careers in transportation or logistics with shippers, carriers, and government agencies. It emphasizes the managerial aspects of transportation along with logistics systems and concepts.
Demand for excellence in transportation + Growth in world trade + Growth in e-commerce + A shortage of experts = GREAT OPPORTUNITIES FOR YOU!
Today there continues to be GROWING DEMAND for college graduates with knowledge in transportation and logistics fields.
Polls show that many top corporate executives think that opportunities for building a sound professional career in logistics are better today than ever before.
The profiles below are intended to give you an idea of what each position involves including the key responsibilities, earnings potential, required skills, and potential career paths. Each profile is also accompanied by quotes from current managers regarding their daily activities, what they like about their jobs, and what challenges they face.
Please note that many of the positions profiled are not entry-level jobs. These advanced positions are presented to give you an idea of the long range opportunities in logistics management.
Salary data for the profiles were compiled from a variety of sources including:
- Information provided by individual companies
- Interviews with individual managers
- 1996 Logistics and Supply Chain Management Compensation Survey Results, prepared by William M. Mercer, Inc.
- 1996 Salary Survey of logistics Managers, prepared by Cahners Research, Inc.
UW-Superior Career Services, in partnership with faculty, staff and employers, provides students and alumni with opportunities and resources to identify career goals and develop life-long career management skills.
Uses analytical and quantitative methods to understand, predict, and enhance logistics processes. Responsible for assembling data, analyzing performance, identifying problems, and developing recommendations, which support the management of logistics. Duties may revolve around a specific logistics activity (e.g., transportation analyst) or a broad range of operations (e.g., supply chain analyst). Employed by carriers, logistics services providers, manufacturers, or other supply chain members.
Planner, Project Specialist, Coordinator
- Gather and interpret relevant data (costs, productivity, demand patterns, etc.) Investigate problems, find root causes, and develop solutions
- Develop periodic performance reports and distribute them to stakeholders
- Monitor contract compliance of carriers and other logistics -service providers
- Provide analytical support for projects, new business opportunities, and proposals
- Coordinate delivery schedules and other supply chain activities
Strong quantitative and analytical skills; familiar with logistics and production planning concepts (e.g., just-in-time, materials requirement planning); broad range of computer
Skills - database, spreadsheet, statistics applications, and logistics software packages; understand contracts and tariffs; self-directed; ability to communicate findings, make recommendations, and facilitate change; comfortable working with individuals at all organizational levels; project management skills.
Entry-level salaries for analysts range from $25,000 to $35,000. Experienced analysts earn from $35,000 to $75,000 depending on their skills and scope of responsibility.
Many individuals begin their careers in logistics as analysts. The variety and complexity of an analysts responsibilities increase as experience is gained. Successful analysts advance to the following positions: logistics engineer, senior analyst, project leader, manager of logistics analysis, logistics manager, operations manager.
"My job is to analyze the movement of goods through the supply pipeline, define current Processes, identify and analyze gaps, and develop and implement process improvements. I am expected to help the organization increase cash flows, inventory turns, customer's satisfaction, and employee productivity."
"I work with our marketing group to identify logistical issues as they develop promotional programs. I then help our distribution center managers prepare for each program. I have to ensure that there's enough capacity to handle these special needs."
Works with client organizations to enhance logistics performance through strategic planning, process re-engineering, and/or information technology implementation. Develops and manages a wide range of projects including: supply chain optimization, software development, strategic sourcing, and logistics network design, among others. Helps clients develop the logistical tools, processes, and knowledge base needed to create customer value, build competitive advantage, and boost profitability.
Analysts, Project Managers, Logistics Engineers
- Identify client's problems, opportunities, and risks
- Gather and analyze relevant data
- Conduct client interviews and facility visits
- Develop and evaluate alternative strategies
- Develop reports and present findings to client
- Work with client to implement solutions
Critical reasoning skills; ability to work well in team settings; attention to detail; project management skills; exceptional writing and presentation skills; ability to think outside the box; comfortable with deadlines; ability to manage people; financial and statistical analysis proficiency; inquisitive; persuasive; well organized; flexible.
Salaries vary widely depending on the firm, your qualifications, and your performance. Entry-level salaries of $35,000 to $50,000 are common (undergraduate degree with some experience). Consultants earn from $50,000 to $75,000 plus bonuses. Senior consultants and project managers earn $75,000 and above plus bonuses.
Individuals typically join consulting firms as analysts or associate consultants. Success as a Consultant leads to the following types of positions - Senior Consultant, Project Manager, Principal, and Partner/Vice President.
"To be an effective in my position, I have to stay abreast of what's going on in the field. That means attending workshops, participating in professional organizations, and constantly reading logistics publications and journals - on top of my normal responsibilities. I do far more reading today than I ever did in college."
"Consulting is a stimulating and exciting career, but it's not for everyone. You're constantly faced with new challenges, long hours, and a great deal of travel. You've got to be adaptable and be willing to give up some lifestyle stability to succeed."
Customer Service Manager
Plans and directs activities of customer service team to meet the needs of customers and support company operations. Develops procedures, establishes standards, and administers activities to assure accurate order entry, efficient shipment tracking, and timely delivery of product to customers. Also responsible for effective response to customer requests, problems, and special requirements. Works closely with marketing and sales, logistics, and transportation departments to reduce order cycle times and improve fill rates while controlling the cost of serving customers.
Customer Order Manager, Post-sales Service Manager, Distribution Coordinator
- Direct and control receipt of orders and their release to warehouse
- Establish and monitor customer service performance standards
- Develop and maintain order management plans for key customers
- Manage promotional campaigns; return goods, and service programs
- Develop processes to identify customer problems and resolve them quickly
Excellent interpersonal skills - persuasive, empathetic, able to handle conflict and Pressure; product knowledge; problem solving skills; creative; sense of urgency; attention to detail; strong communication skills; ability to manage people.
Range: $38,100 - $57,900; Midpoint: $48,200. Customer service managers with broader responsibilities and greater experience command higher salaries on average.
Most customer service managers have experience in sales, logistics operations, and/or customer service supervision. Successful customer service managers advance to the following positions: distribution center manager, customer service director, or sales manager.
"I oversee a staff of 65 employees who act as a conduit between customers and our distribution operations. We support the movement of all freight between facilities."
"It's my department's job to initiate the perfect order. If we don't provide a 100 percent fill rate on the first shipment, accurate pricing and billing, damage-free, timely delivery, and proper carton labeling, then we haven't served the customer effectively."
"We serve as a central contact for our customers and provide a wide range of services - timely order processing, resolving stock shortages, reconciling invoices, etc."
Works closely with manufacturing, marketing, and purchasing to create timely, cost- effective import/export supply chains. Responsible for handling the technical details of international transportation - multiple modes, complex documentation, and varying customs regulations, developing distribution strategies, and building relationships with logistics intermediaries. Serves as a troubleshooter, dealing with the problems inherent in moving freight long distances and holding inventory in multiple countries.
Import/Export Manager, International Transportation Manager
- Manage the performance of international carriers and logistics intermediaries
- Ensure compliance with international and U.S. laws related to import/export activity
- Evaluate tradeoffs between transportation costs, inventory costs, and service levels
- Work with packaging engineers to effectively protect import/export goods
- Develop logistics strategies and processes for entering new markets
Knowledge of international commerce - international banking/finance issues, customs regulations, incoterms, international supply chain processes, etc.); detail-oriented; negotiating skills; effective communication skills; fluency in a foreign language; able to handle multiple tasks; awareness and appreciation of different cultures; diplomatic.
Import/Export Specialist Range: $28,100 - $42,200
Import Coordination Mgr. Range: $41,100 - $91,900
Individuals typically gain experience as import/export coordinators, international transportation planners, or domestic logistics managers, prior to being promoted to international logistics manager. Success in this position leads to director of international logistics, director of international transportation, or vice president.
"I do everything that a domestic logistics manager does. The big difference is that it takes about ten additional steps to get the product to the international customer."
"I spend about 30% of my time assisting in production planning decisions and 35-40% on transportation and distribution issues. The balance is spent on administrative duties and working with our sales group on new business development opportunities."
"If you want to be a successful international manager you have to understand the country that you're working with. That means traveling there and immersing yourself in the language and culture."
Inventory Control Manager
Develops and implements plans to optimize inventory cost and customer service goals at the plant, distribution center, and/or retail, levels. Responsible for forecasting needs, analyzing movement patterns, product deployment, performance reporting, and resolving accuracy discrepancies. Works with purchasing and logistics managers to establish optimal order quantities, inventory targets, and turnover objectives.
Inventory Deployment Manager, Inventory Specialist, Materials Manager
- Manage inventory quality and accuracy assurance program
- Create, install, and/or monitor inventory management system
- Coordinate physical inventory process and cycle counts
- Monitor inventory flow through system - especially expedites and advertised goods Develops stock location and order picking strategies to optimize work flow, space utilization, and labor productivity in distribution facilities
Extensive knowledge of inventory models, forecasting methods, and inventory control procedures; database management skills; spreadsheet analysis skills; understand DRP concepts; problem solving capabilities; understand logistics operations and inventory flows; understand inventory/accounting relationships; ability to prioritize needs.
Inventory Planning Mgr. Range: $41,300 - $63,600
Planning & Control Mgr. Range:$51,400 - $78,500
Individuals can prepare for inventory management positions as inventory planners, expediters, distribution operations supervisors, and other relevant positions. Successful managers advance to the Director level or branch out to purchasing, supply chain management, customer service, or logistics management opportunities.
"You have to be able to see beyond what is in front of you to avoid getting caught off guard. Without some foresight and effective forecasting, you'll either have shortages of critical SKU's or overages of the unimportant ones."
"A good inventory manager realizes that there is a real cost of carrying inventory. By managing the inventory proactively, you can have a positive impact on your organization's balance sheet.""Inventory managers work in a very dynamic environment. Even though there are many computer tools to assist you, there is still an art to managing inventory."
Designs logistics processes, technology, and/or infrastructure to support the efficient and cost effective management of products from their conception on the drawing board trough production, distribution, and usable life cycle. Develops recommendations on such matters as timing of activities, location of operations, and the environmental and human factors that affect logistics performance. Works closely with customers, logistics service providers, logistics managers, and other supply chain members to develop innovative solutions to ongoing operating problems.
Logistics Specialist, Industrial Engineer, Internal Consultant, Process Engineer
- To assess the effectiveness of current logistics and/or transportation processes, determine improvements, and coordinate institutionalized change
- To Design facility layout to maximize space utilization, productivity, and safety
- To Develop standard operating procedures and performance standards
- To Investigate and implement new technologies and information systems
Project management sldlls; knowledge of computer-based design and analysis tools - route optimization, simulation, work measurement, spreadsheet and database analysis; strong technical writing sMIs - proposal development and performance analysis; investigative nature; understand costing and pricing analysis; process oriented.
Salaries for experienced logistics engineers range from $50,000 to $85,000 depending on the scope of responsibility and area of expertise. New hires with an industrial engineering or related degree start at salaries between $34,000 and $40,000.
Most logistics engineering positions require a minimum of 2-5 years experience in logistics planning and analysis, operations management, and/or infon-nation technology. Successful engineers advance to the following positions: senior logistics'engineer, project manager, consultant, logistics engineering manager.
"Al work on a cross-functional team that develops new business opportunities for my organization (a contract logistics service provider). We work to create innovative transportation strategies, information management systems and inventory deployment solutions for current and potential customers"
"ALogistics engineer covers a broad range of activities. Some of our engineers work with our distribution centers while the others focus on transportation. We are asked to do a variety of things to optimize the movement of freight through our system - develop new processes, data analysis, systems maintenance, even strategic planning"
Oversees a variety of logistics functions, which include warehouse and distribution operations, forecasting, planning, logistics systems, customer service and purchasing. Manages logistics personnel. Directs daily operations. Coordinates third party relationships with logistics suppliers and other members of the supply chain.
Manager of Physical Distribution/Transportation/Customer Service, Director of Logistics
- Directs personnel in performing day-to-day logistics operations
- Oversees teams that analyze strategic and tactical processes and costs
- Negotiates with suppliers, partners and customers for services
- Manages order fulfillment process from order taking through delivery
- Ensures continuous process improvement and high quality services
Leadership and teamwork skills; strong written and verbal skills; technical skills including computers, quality programs, and logistics metrics; analytical/cost sills; negotiation skills.
Salaries vary greatly with the level of responsibility for Logistics Managers. The average salary for an Executive Logistics Manager is $89,900. Mid-level Logistics Manager positions average $58,800.
Most logistics career paths eventually lead to a Logistics Manager position. Normally, it will take from five to seven years to become a mid-level Logistics Manager. Fifteen or more years is realistic to reach the executive level in larger companies.
"This is one of the most exciting careers you can have. It is much like running a medium size company. You are involved with personnel, trucks, real estate, and inventory!!"
"You have to be enthusiastic about change to be successful. Everyday, I have no idea what will be on my phone's voice mail. You have to be a problem solver."
"It is absolutely vital to ensure that our logistics quality is as high as the product's quality and we are invisible to the customer."
Logistics Service Salesperson
Sells transportation, warehousing, and specialized services to other companies. Develops business relationships with potential and existing customers. Identifies potential contract logistics services that would benefit client companies. Integrates logistics systems, computer systems, and capacity to satisfy customer needs.
Account Executive/Representative/Manager, Sales Manager, Customer Service Agent, Transportation Broker
- Negotiates prices and services with customers
- Provides solutions to client logistics and transportation needs
- Sells equipment, software, and services to meet buyer requirements
- Educates potential customers on the benefits of various logistics solutions
- Coordinates various companies to ensure high levels of customer service
Presentation skills; written and verbal communication skills; ability to listen to people; reasoning and problem solving capacity; negotiation skills; specialized knowledge of specific products/services; willingness to travel.
An entry-level salesperson may earn near the low end of the salary range of $25,000. An experienced Logistics Services Salesperson can earn well over $100,000. The average salesperson earns $73,648.
This job is often an entry-level position after college. Many operations people move into sales to broaden their understanding of logistics after gaining two to three years of experience. Success in this position may lead a person to Sales Management or a move into operations as a Logistics Manager.
"You have to be able to observe, ask questions and make suggestions."
"The best thing about my job is the fact that it touches just about every department within a company. You get a chance to interact with marketing, finance, operations, etc. It helps you to better understand the entire business."
"Because there is some travel, it is especially important to have family commitments and maintain a balance in life."
Logistics Software Manager
Manages components of distribution technology including warehouse operations systems, electronic order taking/communication systems, and support systems. Designs analytical tools to increase and measure productivity. Develops decision support systems to analyze and optimize logistics and transportation systems.
Computer Information Systems Manager, Systems Coordinator
- Incorporates software solutions into warehouses and vehicles
- Integrates logistics software information into corporate databases
- Assists in communicating with -all members of the supply chain
- Provides computer system support to users
- Evaluates potential computer solutions for purchase and implementation
Must have extremely good technical/computer skills and knowledge; understanding of logistics operations including warehousing functions, statistical process control and other TQM techniques; problem solving skills; ability to manage people.
Salary data was limited on this position. However, the few responses ranged from approximately $35,000 to well over $100,000.
This job title has a variety of career paths. About 1/3 of the respondents were NIIS/CIS majors that moved into their positions directly out of college. The remaining individuals moved from midlevel logistics management positions to the software manager position.
"The advantage to this job is being able to stay ahead of the curve in technology. It allows us to help our company remain world class."
"There is a small group of logistics software specialists and the market is overloaded with work. Even an independent systems solution person has more job opportunities than you can imagine."
"This job lets us work with the newest, latest technologies such as the Internet and electronic commerce. It is a challenge to exchange information with our business partners and customers. It is fun!"
Manages raw materials and/or components inventory needed for manufacturing. Responsible for in-bound inventory levels. Coordinates with purchasing, manufacturing, and suppliers to ensure reliable, cost efficient delivery of the raw materials to create a production plan. Often responsible for receiving, warehousing, scheduling, and in-bound transportation.
Materials Planner, Materials Analyst, Director of Materials
- Forecasts needs based on historical data
- Employs Materials Requirements Planning (MRP)
- Directs in-bound raw materials and components
- Manages in-bound inventory levels, turns, and costs
- Supplies manufacturing needs often in a Just-In-Time environment
Trade-off analysis between costs, measurement tools, and manufacturing's needs; interpersonal skills; analytical forecasting tools; ability to employ MRP and JIT planning; ability to manage detailed projects; computer skills.
Materials Managers salaries range from $40,000 to $80,000 based on company size, responsibilities, and required experience. On average, Materials Managers earn $56,371.
Entry-level management positions may require four to six years as a Materials Planner or Analyst. Success as a Materials Manager leads to Logistics Manager or Production Operations Manager.
"This job is a great opportunity; It gives you a wide range of situations that encompass everything from dealing directly with people to providing analysis for strategic and tactical decisions."
"My position is very rewarding with lots of opportunity and growth. Every company is always going to move product in and out. This means you have high visibility and a direct impact to profit and loss."
"My job is different everyday. There are always new challenges, new ways to do things, new processes to try."
Supervises production in a manufacturing setting. Responsible for manufacturing engineers, production associates, machine operators, and other plant equipment operators. Coordinates production scheduling, quality control, labor requirements, material requirements, and finished goods inventory. Manages costs within the production department.
Operations Manager, Production Coordinator
- Manages production personnel: machine operators and supervisors
- Employs Total Quality Management (TQM) to improve product quality
- Coordinates with Materials Department to schedule daily production
- Forecasts future production needs: labor and raw materials
- Plans and oversees preventive maintenance on plant machinery
Ability to interact and manage people; scheduling and forecasting abilities; knowledge of statistical process control and other TQM techniques; self motivated; understanding of role in the overall corporate goals.
Salaries vary widely based on experience, level of responsibility, and geographic location. An entry level Production Manager may earn in the mid $30,000 range. Production Managers earn an average salary of $54,430. Senior Production Managers can expect to earn as much as $80,000 per year.
Many people work two to four years as an Operations Planner/Analyst, Team Leader or Production Coordinator prior to becoming a Production Manager. Success as a Production Manager may lead to Plant Manager.
"We make things happen!"
"Production provides opportunities and challenges that make you want to come to work each day."
"You need people skills and a little street smart's to deal with the operators on their level."
"It feels good to be able to look and see what we made that day."
Directs the buying activities for a company, government agency, or organization. Responsible for identifying suppliers, selecting vendors, arranging contracts, and managing relationships. Coordinates with materials management and manufacturing to ensure delivery of the proper materials. Provides analysis to increase levels of service at reduced costs.
Acquisitions Manager, Buyer, Purchasing Specialist
- Requests and evaluates bids for parts and services
- Negotiates agreements with possible vendors
- Manages and monitors contracts with existing suppliers
- Coordinates other supply functions within the company
- Oversees supplier certification programs
Negotiation skills; cost analysis; ability to read, understand, and help write legally binding contracts; written communications skills; proficiency with spreadsheets; confidence in yourself-, ability to react to change.
Buyer - Range: $30,800-$46,800; Midpoint: $38,900
Lead Buyer/Manager - Range: $44,400-$65,900; Midpoint: $54,800
Top Purchasing Executive - Range: $68,900-$105,000; Midpoint: $86,100
Entry-level Purchasing Managers typically have three to five years as an Expediter or Buyer. Success as a Purchasing Manager may lead to employment as a Logistics Manager or Materials Manager.
"It is still you versus them. You are trying to get better rates and higher levels of service from your vendors."
"It is never boring. It gets to the point, I am almost afraid to open my door. There can be a lot of stress because it can get wild. You have to be quick on your feet. The good news is that people know you're here."
"Some times you have to be a vendor defender. Often it is our company's fault. We don't properly request an item."
Supply Chain Manager
Reviews existing procedures and examines opportunities to streamline production, purchasing, human resources, product configuration, warehousing, distribution, and financial forecasting to meet product distribution needs. Directs activities to limit costs, improve accuracy, safety, and customer service. Makes decisions regarding the movement, storage and processing of inventory.
Director-Logistics, Material Operations & Transportation, Logistics Manager, Manager Inventory and Capacity Planning, Product Supply Director
- Utilize strategic planning to provide high customer service levels while minimizing stock costs and reducing loss.
- Responsible for the physical custody and overall safeguarding of the inventory.
- May be responsible for moving the product efficiently from supplier through to customers by planning, coordination and control of product.
- Provides information, analysis and recommendations on overall operations.
Broad knowledge of the supply chain: inventory management, distribution center operations, transportation, and supplier operations; expertise in facility layout, cost control, cost benefit analysis, productivity improvement, and work simplification; strong leadership and people management skills; computer literacy required, systems development knowledge desired; background needed in problem-solving, analysis, logistics strategy, or organizational planning; and presentation skills.
Salaries vary widely in this position, depending on experience, number of staff supervised and the extent of corporate fiscal responsibility. New managers may earn from $50,000 to $70,000. Those with greater responsibility earn in the range of $80,000 - $90,000. Some executives earn over $ 1 00,000.
Supervisory experience in materials handling, facility layout, planning or distribution is needed. Success in supply chain management may lead to: Vice President of Operations, Director of Materials Management, or Director of Logistics.
"My work is very satisfying. I get to solve problems and create solutions that impact the bottom-line. The savings I create can mean a big boost to the whole company."
"I have to look for methods of doing business in a whole new way. Our customers want more than a one size fits all solution. It's up to me to make that happen."
Systems Support Manager (MIS)
Provides analytical support in the management of logistics information planning and processes. Oversees the design, development and implementation of data gathering and reporting methods and procedures. Functions as the technical coordinator and internal consultant regarding the needs and requirements of data processing. Provide technology solutions to resolve user problems.
Management Systems Specialist, Senior Programmer/Analyst, Director Corporate Information, Director Information Technology
- Establish appropriate systems methods, through project planning, analysis, 'and program development and execution to achieve effective solutions.
- Develop and maintain quality documentation for systems and programs.
- Install software systems and hardware architecture.
- Supervise team of programmer/analysts supporting logistics systems.
Working knowledge of multiple computer programming languages, systems analysis & design, database design, and hardware; effective project management: detailed project plans, objectives, control methods, and coordination of project team efforts; strong design, code and test skills; knowledge of all aspects of physical product distribution; ability to communicate in public; good people skills.
Entry-level MIS candidates with four year degrees in information systems or computer science with coursework in logistics can expect starting salaries that average $36,500. Experienced systems analysts salaries range from $50,900- $92,300. $68,500 is the average for MIS Managers and Systems Directors.
Programmers and systems analysts may advance to senior or lead systems analyst, or project management positions in larger organizations. Leadership ability is needed for managerial positions. Possible advancement opportunities include Vice President for Information Systems or work as a Consultant.
"I had experience with a lot of computer languages before I took this job, which has been helpful in creating my company's proprietary programs."
"This is a challenging and ever-changing area of logistics. There's never a dull moment in my job. I find it very rewarding."
"If I had the time, I would learn more about transportation modeling software."
Directs the effectiveness of private, third party and contract carriage systems. Manages staff and operations to assure timely and cost efficient transportation of all incoming and outgoing shipments. Plans and assures adequate equipment for storage, loading and delivery of goods. Responsible for scheduling, routing, budget administration, freight bill presentation, and contract negotiations
Manager of Hub Operations, Transportation Coordinator, Traffic Manager
- Ensure that operations are conducted safely and within the law.
- Manage fleet and drivers.
- Solicit, evaluate, and analyze contractual bids.
- Negotiate and administer dedicated carrier agreements.
- Budget and control expenses.
- Determine economical traffic patterns - specify routes.
Working knowledge of carrier operation, shipment routing and distribution methods; experience in industrial transportation operation, consolidator systems and techniques; must have understanding of the complexities. of legislation: DOT, state, federal and ICC regulations; ability to formulate and implement contracts; expected to understand costing, performance measurement and inventory control; ability to work under pressure; strong management and computer skills.
Directors of Transportation usually have seven or more years of experience as Fleet Managers, Distribution Center Supervisors, or Logistics Analysts. Following work as a Director of Transportation, one may pursue a future as a Vice President of Logistics or a Corporate Transportation Manager.
"This is a demanding field, which requires a good mix of education - you need to know about everything from computers to managing people."
"You can see tangible results each day"
"In a job where you work long hours, you have to like and want to work with people."
Vendor Managed Inventory/Quick Response Manager
VMI Coordinators utilize sales activity information and product demand history to generate forecasts, make adjustments, and plan for inventory replenishment via standard electronic data interchange (EDI) documents. A VMI manager facilitates activities such as adjusting the production cycle to meet customer inventory needs (and increase product sales), which in turn improves cash flow, reduces customer returns and refusals, and improves customer service.
Vendor Relation/Quick Response Manager, Manager Quick Response and Vendor Compliance, Manager Finished Product Inventory and Warehousing
- Develop policies and procedures for standardized upc codes, price files, and inventory levels with customers.
- Serve as liaison between merchandising, vendors, and operational areas. T Develop demand forecasting based on promotions, replenishment needs and transportation costs.
- May be responsible for inventory management within the customer's environment.
VMI Managers must be trusted by the customer, therefore this field requires a team player who enjoys collaboration and logistics strategy; knowledge in areas such as planning, purchasing, freight management, accounts payable and/or storage are needed; strong presentation and meeting facilitation skills required; problem solving, forecasting, manufacturing and sales knowledge are necessary; good computer systems skills necessary for EDI transfer.
This is a relatively new career, title within the industry. Little data is currently available regarding salaries for VMI Managers. Entry-level salaries start at about $30,000. Experienced candidates earn salaries ranging from $40,000 to $100,000.
Previous work experience in EDI administration, inventory, or purchasing can lead to opportunities in VMI. Success within Vendor Managed Inventory can lead to opportunities as Logistics, Supply Chain, or Vendor Relations Managers.
"I have a lot of responsibility. I set up new vendors on our VMI program - from approving them, to implementing the program, and monitoring their inventory."
"I know I am working in a cutting-edge area of this industry. It's exciting to know that I am one of the pioneers in this new way of doing business!"
Warehouse Operation Manager
Directs the efficient and cost effective operation of commercial or industrial distribution center(s) or warehousing facilities. Manages inbound activities related to the receipt and storage of goods, inventory management, and claims. Oversees outbound activities related to order filing, stock replenishment, and shipping. Responsible for budgeting, customer service, facility and equipment operation. Administers overall inventory management, productivity, accuracy, and loss prevention programs to ensure customer requirements are met.
Director of Logistics, Distribution Supervisor, Distribution Center Manager, Warehouse Manager, Warehouse and Delivery Manager, Distribution Center Manager, Warehouse Operations.
- Coordinates inbound and/or outbound activities.
- Implements safety, security, housekeeping, and sanitation programs.
- Responsible for accurate inventory and productivity levels.
- Hires, supervises, schedules, and trains personnel.
Broad knowledge of material handling, warehouse operations/distribution/ transportation systems required; knowledge of OSHA safety rules required; skills with an emphasis on communication (training, team building, negotiation skills, interdepartmental interaction), leadership and supervision (motivation, directing) and management (planning, budgeting, projecting revenues, analyzing accounts); computer proficiency.
Outbound Operations Manager
Inbound Operations Manager
Work as a Distribution Supervisor, Production Supervisor, Logistics Specialist can lead to this area. Success may lead to opportunities in: Logistics Management, Facility Management, or Transportation Director.
"If you're willing to roll up your sleeves and do the job of somebody on vacation people will respect you."
"You have to be able to communicate ideas clearly to deal with a diverse workforce. To be successful, be open to employee suggestions, listen!"
"You need to be aggressive, have common sense, and be practical in this job. Get hands-on experience and specific training."