Refunding Information

NEW for Fall 2019 ---Change in Refund Processing

Refund preference setup for BankMobile does not transfer to this new process and will not be used to process refunds starting Fall 2019.

UW-Superior offers a quick and easy way to get your refund each semester through direct deposit. When enrolling in direct deposit, provide your bank account information and we’ll deposit your refund directly into that account.


  1. Go to and log in to your student EHIVE account.
  2. Click on the Direct Deposit link under Finances.
  3. Fill in your bank account information.
  4. Review and sign the online direct deposit agreement.

Refunds result from financial aid disbursements in excess of the balance due and/or withdrawals during the refund period.  All students with a bank account in the United States can enroll in direct deposit refunds through their EHIVE account.

The Department of Education regulations outline that if a refund has not been delivered to the recipient by the 21st calendar day from the date they were notified of the refund, a check must be mailed. To comply with the regulations, UW-Superior will mail a check to the recipient when direct deposit enrollment has not been completed.

Students, faculty, and staff are not required to enroll in direct deposit refunds and they do not need to have direct deposit refunds setup in order to use services, such as meal plans, and the library.

Financial aid that cannot be applied directly to your student account must be manually authorized (by the student) at the Cashier's Office and applied to your student account. After payment posting, any credit balance will be refunded through direct deposit or paper check. Examples of this type of financial aid include scholarship checks, SELF Loans and alternative loans, or BIA grants. Most financial aid is disbursed directly to your student account. Please review your account by logging on to your student center and clicking VIEW BILL.