Advanced HR Customer Experience & Human-centered Design

THURSDAY, NOVEMBER 19, 2020, 8:30 AM - 3:30 PM

Location: Yellowjacket Union Room 203

This workshop will teach participants how to view, design, and implement HR strategies and services through a human-centered design lens. It will also explore how to gather and interpret customer data using a Cx model (customer experience model), and how to incorporate all of this information to improve HR strategy, services, and overall organizational alignment.

$129 Certificate Enrollee; $149 Individual Workshop

Yellowjacket Union Room 203 Belknap and Catling Ave., Superior, WI 54880 2020-11-19T08:30:00 2020-11-19T15:30:00 EventScheduled 25

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Event information is current as of August 4, 2020 12:05 AM.