Resolving Conflict in the Workplace - Jan 8, 2015 - Human Resource Generalist Certificate - UW-Superior News and Events

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Human Resource Generalist Certificate

University of Wisconsin-Superior

Old Main 102
Belknap and Catlin
P.O. Box 2000
Superior, WI 54880

ph. 715-394-8456

Human Resource Generalist Certificate

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Resolving Conflict in the Workplace

When: Jan 8, 2015 9:00 AM to 4:00 PM
Every workplace experiences situations in which individuals disagree with one another from time to time. Whether or not you are currently experiencing issues, you should still be prepared for those difficult conversations. In this session, participants will discover tools to effectively respond and resolve workplace conflict.
Topics include:
  • Conflict and its dynamics
  • Conflict assessment and diagnosis
  • Analyzing structures of difficult conversations
  • Discussing template for organizing and preparing for difficult conversations
  • Tips, techniques, and advanced skills used by mediators to resolve thorny conflicts
What our participants said about this workshop:

"Maria is an excellent communicator."

"The presentation was very solid and informative."

Date/Time: Thursday, January 8, 2015 9:00AM - 4:00PM

CEUs: .6 (6 contact hours)

Instructor: Maria Cuzzo

Cost: $129 (or $119 if enrolled in the program)

Location: UW-Superior Campus, Yellowjacket Union 204

Ways to Register:
Event Contact: Brenda Dalpiaz | 715-394-8191 | bdalpiaz{atuws}
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