Residential Students

The Dean of Students and Residence Life Staff have been working around the clock to support our students. With the confirmation of the first Douglas County COVID-19 case, it is now time to enact exact protocols for our residential students.  

Please review this information carefully. It contains critical information for ALL residents regarding your spring housing options.   

Most importantly, if you haven’t contacted residence life about your plans, please contact residence life immediately. It is crucial for our team to know right now how to best serve you. 

If you have any additional questions, please contact residence life. We continue to foster a culture of care for our students during this unprecedented time.  

 

Information for Residential Students Expand All

Students who currently live in a residence hall and are already approved to remain in their room

  • Take-and-go meals are available in the YU. Here is the meal schedule:
    • Breakfast: 9 a.m. – 10 a.m.
    • Lunch: 11 a.m. – 1 p.m.
    • Dinner: 5 p.m. – 6 p.m.
  • SSC will continue to clean and disinfect all public spaces.
  • Residence life staff have already informed you of the risks of remaining in residence. The COVID-19 situation is rapidly evolving and could likely result in additional restrictions to your movement and risks to your personal health. Please note: you are assuming these risks by staying in the residence halls. 
  • We highly recommend that you maintain social distancing of at least 6 feet from another person at all times, practice current self-isolation in your room as much as possible, and self-monitor for symptoms. 
  • If the COVID-19 situation continues to escalate, you may be quarantined in your room and potentially monitored with very prescribed rules and expectations for your safety and the safety of others. 
  • Travel restrictions in our region and across the nation and globe are tightening quickly. If you intend to leave, inform residence life, check travel restrictions, then leave immediately.  
  • We highly recommend that you follow CDC’s steps to protecting yourself from COVID-19.
  • There may be a necessary reduction of residence hall services in the future. Please be prepared to adapt to changing conditions. You need to be prepared to be self-sufficient if needed. 
  • You may need to move to another room to accommodate student needs. Thank you in advance for your cooperation and patience with these shifts should they be needed.

 

Students who have belongings in rooms, but have not yet returned to campus

If you have what you need to continue your classes, but still have belongings in your residence life room, at this time we recommend that you not return to campus to retrieve your things. Please contact residence life and they will work with you on retrieving your belongings once it is safer to travel. You will not be charged any fees for keeping your things on campus. Your room will remain as you left it; however, residence life may need to move your belongings into storage should an emergency need for your room arise.   

Students who want to come back to retrieve belongings and immediately leave again

If you have not yet returned to campus from spring break and are intending to return to retrieve your belongings, you must contact residence life to schedule a time to retrieve your belongings. DO NOT COME TO CAMPUS WITHOUT MAKING PRE-ARRANGEMENTS.  

Students who have not returned from spring break, but need to live on-campus for the remainder of spring semester

If you intend to return and live in your residence hall for the rest of spring semester, please email residence life IMMEDIATELY so we’re aware of your expected arrival date. Please note the following realities: 

  • We strongly recommend that you reconsider your decision to live on campus for the remainder of the semester.  
  • You should be practicing social distancing (6-foot perimeter from others) at all times. 
  • If you have traveled outside the Twin Ports area since Monday, March 16, you MUST practice self-isolation in your room for a minimum of 14 days in order to protect yourself and others.  
  • Be prepared for the possibility that travel may become very limited and controlled, so you may not have the option to leave campus. 

Students who have not yet contacted Residence Life

Those of you who have not communicated with residence life will receive additional follow-up calls from the university to learn of your intentions. Please contact residence life ASAP.

Will I get a refund on my housing and meal plan?

Housing/Meal Plan Refunds

UW-Superior will be providing prorated refunds of housing and meal plan charges to students. To request refunds and to start the refund process, students should contact residence life at their earliest convenience.   

  • Residence life will make a credit adjustment to student accounts and reduce the housing and meal plan charges based on the current refund schedule. 
  • The cashier’s office will post the adjustments to the student's E-Hive account, which will either offset the current student account balance, or, if no balance currently exists, the balance will be refunded to the student within ten business days (if possible). 
  • The student will receive a direct deposit to their personal bank account if they have registered for this service. You can register for direct deposit here. Otherwise, the refund will be mailed as a paper check to the current address listed in the student’s file. The check may then need to be forwarded to their home address, depending on which address is listed in PeopleSoft.

Housing:

Residence life has a refund schedule for housing based on the date that students move out or inform them that they are leaving their possessions and picking them up at a later date.  

Meal plans:

A refund schedule has also been created for meal plans based on the date that students contact residence life. Once students have communicated with Residence Life staff, the following steps will take place:

  • Superior Plan – 49% refund plus unused Jacket Cash
  • Black and Gold Plan – refund of value of unused meals and unused Jacket Cash
  • 20, 40, 60 Block Plans – refund of value of unused meals and unused Jacket Cash
  • An adjustment will be entered on your E-Hive account which will either offset the current student account balance, or, if no balance currently exists, the balance will be refunded to the student within ten business days (if possible). 
  • The student will receive a direct deposit to their personal bank account if they have registered for this service. You can register for direct deposit here. Otherwise, the refund will be mailed as a paper check to the current address listed in the student’s file. The check may then need to be forwarded to their home address, depending on which address is listed in PeopleSoft.

If students aren’t moving out but are cancelling their meal plans they should contact residence life to start that refund process.

We will work as fast as we can to process the prorated refunds of housing charges and meal plan charges

What about my mail?

Mail will be forwarded to the address you gave on your express checkout form. If you are staying on campus, you will continue to receive mail as normal.