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Faculty/Staff FAQs

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  • Polices for using this service are included in the broader Remote Access Policy. All other University policies including Appropriate Use Guidelines must be followed when connecting through VPN. For a complete list of policies, visit our Technology Policies web page.

  • Please see instructions for how to use WISDM.

  • In fiscal year 2009-10, the Business Office implemented a centralized invoicing system.  This system will be used when you have sold something to a business or organization that is not affiliated with the university and you need to send out an invoice to that customer.  Please fill out the invoice request form and send it via e-mail to Invoices{atuws}.  Please make sure to fill out all of the information needed on the request form (including the four digit revenue code and the cost center number).  If a request form is submitted and it is incomplete, it will be sent back so that the information that is needed can be filled in by the department.

    Once an invoice request form is received, the Cashier's Office will generate a paper copy of the invoice and mail it out to the customer.  A copy of the invoice in pdf form will also be sent to the cost center manager.  Since the Cashier's Office is mailing out a paper copy of the invoice to the customer, there is no need for you to send this invoice to the customer also. 

    If you have requested an invoice and the customer sends the check directly to your department, please notify the Cashier's Office that this payment is linked to an invoice.  If the Cashier's Office is not notified that a payment is linked to an invoice, the payment will not be posted properly, which means that the customer's account will continue to show up as unpaid on the aging schedule. 

    It is the goal of the Business Office and the Cashier's Office to use this invoicing system to help your department capture all of the revenue that it is entitled to.

    ***Please note that the invoicing system only applies to external customers (businesses and individuals who are not departments and employees on campus).  It is not necessary to generate an invoice in order to chargeback an on campus department if they have used or requested your services.***

    If you have any questions about the centralized invoicing system, please contact the Cashier's Office or the Business Office.

  • How do you know when to process a budget transfer or a revenue/expense transfer in order to move money between two cost centers?  Budget transfers are only done for GPR funds (102, 105, 114, 115, and 402).  Revenue/expense transfers are done for all other fund types.

    Budget Transfer Example

    Let's say that Campus Life (Fund 102) is bringing a guest speaker on campus to talk about safety awareness, and the Campus Safety department (also Fund 102) would like to help fund part of this cost ($500) because it fits in with their campus mission.  Campus Safety and Campus Life can submit a budget transfer form to the Budget Office that transfers $500 in budget authority from Campus Safety to Campus Life. 

    Revenue/Expense Transfer Example

    If you need to transfer money from a PR cost center (Funds 128, 133, 136, 144, etc) to a GPR cost center (or vice versa), a budget transfer will not work.  For example, let's say that when a department purchased something, they accidentally used the department's 102 Pro Card instead of the Pro Card for the lab fees.  This means that the expenses were posted to the academic department, and the department needs to be reimbursed.  In order to correct this, a transfer form should be filled out and submitted to the Business Office that will move the expenses out of the GPR cost center and into the PR cost center (the lab fee cost center).  This has the same effect as giving the academic department money, because when expenses decrease, the amount available to spend in the budget line increases.

    Please contact the Business Office or the Budget Office if you have any questions about budget transfers and revenue/expense transfers.

  • No. VPN secures data as it is transmitted over the internet.  You are still responsible for the security of the data that resides on your device and responsible for the physical security of the device.

  • Here are a few steps to help you secure your VPN connection and your campus devices:

    • Always disconnect from VPN when you have completed your work or are going to be away from your device for any period of time.
    • Never keep your VPN credentials on your device or your device carrying case. 
    • Store all critical data files on your network drives and password protect those files
    • Never allow you device to "Save Passwords" 
    • Avoid leaving devices in cars, hotel rooms or in checked luggage
    • Pay particular attention to your devices in airports or other public places
    • If your device is stolen, immediately contact the technology help desk or after hours contact the campus safety office.
  • Return the device to the help desk, the software will need to be reinstalled.

  • Contact the technology help desk for instructions on changing passwords.

  • There is no need.  The software will give you an error that it "can't find a network" if it detects that you are already connected  to the campus network.

  • How you disconnect depends on the device, but in general you launch the "Cisco AnyConnect Secure Mobility Client" dashboard from the system tray or list of programs and click the DISCONNECT button on the dashboard.

  • The steps depend on the device that you are connecting with, but in general:

    1. Navigate to the All Programs list and click the link to the "Cisco AnyConnect Secure Mobility Client"
    2. Click the CONNECT button
    3. Read the "Use Statement" dialog box and click the ACCEPT button 
    4. Enter the user name and password that was assigned to you for this type of connection and click the continue button.   

    Note that your user name and password may be different than your campus login credentials.

  • No. You will be issued separate credentials (username and password that may be different than those that you use on campus).

  • Faculty and Staff can submit a request for installation to the technology help desk. The request must include the academic or business reason for the access. Once the request is approved, you will be required to bring the device to the technology help desk in Swenson Hall.  Our network technicians will complete the necessary configurations and install the VPN software (Cisco AnyConnect Secure Mobility Client).  The process for installation can take up to 5 business days depending on current work load.

  • Yes. The installation and steps for logging on are slightly different than for PC installation but most MAC devices are supported.

  • No. VPN is only available for installation on UW-Superior owned devices.

  • Currently VPN connections are only available to Faculty and Staff with an approved academic or business need.

  • No. Because data you are sending and receiving must be encrypted and decrypted, you will sacrifice some performance. The speed of the connection is also dependent on the speed of your internet connection. The campus network is typically much faster than most hotels, airports or other public networks.

  • You can access any campus network resource the same as if you were on campus including access to network drives (i.e. your g: drive), email, and any other network based software that you would have access to if you were connected on campus.

  • All campus spaces that are reservable, with the exception of athletic spaces in the Marcovich Wellness Center and Siinto S. Wessman Arena and all spaces in the Yellowjacket Union, are to be scheduled in 25Live. The Yellowjacket Union will be implementing scheduling in 25Live by Summer 2018.

  • For Campus Safety Office building unlock requests, requestor is still responsible to notify the Campus Safety Office of events after hours or on weekends.  After a group is done with an event, they need to contact the Campus Safety Office after an event to ensure building and appropriate rooms are locked.

  • Please allow 48 hours for reservations to be approved. If you need to schedule something in less than 48 hours please contact Office of Reservations.

  • Facilities Management uses 25Live to block off any spaces on campus that are having service done to them. These times are documented within 25Live.

  • All computer lab requests need to be done in 25Live.

  • Yes, academic scheduling will be first priority. After academic departments have scheduled courses we will open scheduling to the rest of campus. May 1st is the deadline for academic departments to make reservations for the Fall Semester.

  • Academic departments will continue to schedule classrooms on E-Hive when they build class schedules. When academic departments are in lockout mode, classroom changes or additional scheduling of courses go through the Registrar's Office. If you wish to suggest a specific classroom change, please use 25Live to search for available classrooms instead of E-Hive. 25Live is the most accurate way to search room availability.

  • 25Live is also accessible via the Campus Logins Page, the Office of Reservations page, and in the UW-Superior Mobile App.

  • All conference rooms, with the exception of the Yellowjacket Union conference rooms, do not require approval from the Conference and Events Manager. Express Scheduling is available on the 25Live Mobile version.

    View Conference Room Guidelines and Scheduling Procedures.

  • Services such as SSC custodial and Chartwell’s still need to be contacted for catering and custodial needs. If your event requires Campus Safety Office to unlock a building or for security needs, please complete the Building Onlock Request Form.

  • All tabling requests (besides Yellowjacket Union and [NAMEONLY:MWC]) will go through the Office of Reservations. The tabling request form will then be forwarded to SSC or Facilities Management to ensure resources are provided.

    For Yellowjacket Union tabling requests, please contact the Yellowjacket Union.

    For [NAMEONLY:MWC] tabling requests, please contact Campus Recreation.

  • Public Outlook Conference Room calendars will no longer be used to reserve conference rooms, effective 2/1/18. Please make sure if you have meetings scheduled in these conference rooms that you are entering them in 25Live.

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    Technology Help Desk

    • VPN or Virtual Private Networks allow users to access the campus network from campus issued devices such as laptop or notebook computers when they are off campus and have access to the internet. The VPN uses technology to ensure that the data going over the public internet is encrypted and secure.

    Turnitin

    • Turnitin abides by a strict privacy policy to protect sensitive data. Student information and papers are secured digitally through industry-standard SSL encryption and physi­cally through stringent security mea­sures at Turnitin's server facilities. Turnitin does not require student names to be associated with submitted papers. Upon request from the institution, a specific paper can be removed from the database.

      The Turnitin service complies with FERPA, COPPA and copyright laws and requirements.

    • Since July 2006, UW-Superior has used Turnitin to help instructors improve their students' critical thinking and composition skills as well as check for improper citation or potential plagiarism. It also protects our students' original work from being used without citation by another person, and serves as a learning tool to help instructors and students better identify and correct unintentional plagiarism.

    • Instructors can submit students' papers electronically to Turnitin or create a Dropbox folder in Learn@ UWSuperior that allows the students to submit the papers. The papers are checked against the database to determine the originality of the work. A report comes back with a score indicating how likely the paper is to be original work, including the sources of matches found. If the matching source is determined to be from a paper authored by another student, the instructor may then request a copy of the original paper to review. The instructor who is reviewing the paper would seek permission from the instructor whose student's work was listed as a source. Permission must be granted before the paper is released. The Turnitin service does not govern the release of the student's work; it just facilitates the connection between the instructors.

    • Turnitin is a web based service that creates unique digital "fingerprints" of each document submitted to the system. These fingerprints are compared with others in the database for originality. The system also uses information from academic resources, online encyclopedias, news agencies, and other sources likely to be used for plagiarism.

    University Data

    University of Wisconsin – Superior Foundation, Inc.

    Workers' Compensation

    • You must report the injury to your employer within two years to qualify for worker's compensation. If the injury is reported or a payment is made within two years, the claim is usually held open by law for 12 years from the date of the injury or the date of last payment to you, whichever is later. This can be important if your condition changes during this time. In the case of an occupational disease, such as an occupational hearing loss, carpal tunnel, etc., there is no time limit for filing a claim. It is important to save your records of the last payment for 12 years.

    • If an employer has not followed a state or federal safety order and an injury results, the employer must pay 15 percent increased compensation, up to a maximum of $15,000. This is in addition to any other compensation. Payment is due even if the employee's carelessness caused the injury.

      If you believe that you should be paid increased compensation because your employer did not observe a safety order, you may apply for a hearing and must prove that your employer was at fault.

      If a worker fails to follow published and enforced safety rules, compensation may be decreased by 15 percent, but not by more than $15,000.

      Double or treble compensation may be due for injuries to minors who do not have valid work permits. It is the UW Superior's responsibility to make sure that minors have valid working permits.

    • Some workers may not be able to return to the same type of work they did before injury or illness. Keep in contact with your employer and your doctor to see if you can return to work early on a restricted basis, perhaps in a modified job if necessary. This could help ease you back into working again.

      If your doctor or employer indicates that you cannot return to your former job, you may contact the insurer to request assistance from either public or private vocational rehabilitation services. One resource is the State Division of Vocational Rehabilitation (DVR), which has offices throughout the state (see your local telephone directory under State of Wisconsin, Department of Workforce Development). General questions about your claim should be addressed to the UW Superior Office of Human Resources, or UW System,, or the Worker's Compensation Division. For further information, call the WC Division at  266-1340 "> (608) 266-1340 ">(608) 266-1340  .

      If you do not have a job at the end of your healing period (temporary total or partial disability), you may apply for Unemployment Insurance benefits by calling 1-800-822-5246.

    • The law does not guarantee a job after an injury, and the employer is not required to hold one open or create one. However, up to one year's back pay may be due if an employer "unreasonably refuses" to rehire an injured worker. Employees who believe they have been so refused may request a hearing.
       

    • Your employer or the insurance company may ask you to sign a written agreement to settle your case. This is called a compromise.

      If there is valid dispute over the amount of disability or whether an injury is work-related, you and UW System may decide to settle your claim. All compromises must be approved by the Division to make sure they are reasonable. Before signing a compromise it is important that you understand what future benefits you may be giving up. After you agree to a compromise, it is legally very difficult to change it. Normally, you will not receive additional compensation beyond the amount of the compromise.

    • If you hire an attorney in a disputed case, you can be charged only up to 20 percent of the amount the attorney obtains for you. You will also have to pay for your attorney's costs. The fees and costs will be deducted from your payments. Your county bar association may be able to recommend an attorney who is experienced in worker's compensation.

    • If there is a dispute over your claim between you and UW System, that cannot be settled by talking it over, you may request the Division to resolve it by holding a hearing before an Administrative Law Judge and issuing an order.

      You may file an application for a hearing if your employer does not report your accident, or if you believe you can prove that you did not receive all your benefits. You must have medical proof of your claim. This proof is the written opinion of a physician, chiropractor, psychologist, podiatrist, dentist or surgeon. Send the medical report with the application.

      You should contact UW Superior/UW System before applying for a hearing to find out exactly what is disputed.

      You may request the forms to apply for a hearing by contacting any of the Division offices, or you may obtain these forms from the Division of Workforce Development (DWD) website. You will also receive additional written information explaining the hearing process.

    • After you have healed as much as possible from your injury, your doctor will determine if you have any permanent disability.

      For a permanent disability, you will receive additional compensation of up to $262 weekly. Benefits are paid monthly, not in one lump sum.

      A specific number of weeks of compensation is paid for the loss of a finger, hand, arm, leg, foot, eye, etc. This compensation is paid in addition to the compensation paid during the healing period. Different amounts of compensation are due for the loss of different parts of the body.

      If there is no amputation, but there is pain or loss of motion or strength in a limb, then fewer weeks of compensation are paid. For example, 10 percent disability at the shoulder would equal 10 percent of 500 weeks of compensation, or 50 weeks.

      Some other kinds of permanent injuries are compensated in a different manner that involves a determination of future wage loss.

    • In most cases, the first payment will be made on your next normal payroll date.

      If your payments later stop, or if you have any other problem, contact the UW Superior Office of Human Resources to find out the reason. If you need more help, contact the Division. You may cash compensation checks and sign receipts without any fear of losing any of your legal rights.

    • During the time you are healing from your injury, you will get two-thirds of your weekly wage up to $805 a week.

      Payment is made on the basis of a six-day workweek, Monday through Saturday, regardless of the number of days a week you actually work. This means that your daily payment is one-sixth of your weekly payment. For example, if you are eligible for just three days of compensation, you will receive three-sixths of your weekly rate.

      There is a waiting period before benefits can be paid. The waiting period is the first three days, excluding Sunday, after the accident. You do not receive compensation for these three days if you are disabled only during the first three days. If you are disabled for any time beyond the seventh day, you will receive compensation for the first three days. Worker's compensation is never paid for the day of injury.

      The Division of Workforce Development reviews all benefit payments to make sure they are accurate. If you doubt that you are receiving the correct amount of compensation, please contact the Division.

    • UW System is required to pay your medical expenses and mileage. If you paid any of your medical expenses, send itemized receipts to the UW Superior Office of Human Resources, for reimbursement, or if you receive any bills for payment.

      UW System may challenge a health care provider's fee as unreasonable or treatment as unnecessary. If so, it may refuse to pay the charge in question and must notify the provider of the dispute. Once a provider receives notice of a dispute about fees or treatment, the provider may not ask you to pay the bill. If you receive a bill for treatment when such a dispute exists, please contact the UW Superior Office of Human Resources.

    • You may choose any physician, chiropractor, psychologist, podiatrist or dentist licensed in the state. You may choose any doctor for your care. If you later select a second doctor, you must notify the UW Superior Office of Human Resources.

      Key Steps in Worker's Compensation

      If you are hurt at work or become ill because of what you think is work-related exposure:

      • Immediately report your accident or ailment to your supervisor. Continue to keep your employer informed about any changes in your injury.
      • Seek first aid and medical attention.
      • Remember that delays can affect not only your health, but also possible compensation benefits.

      UW Superior will then report to UW System, who will report it to the Worker's Compensation Division. You do not have to file a claim yourself if you reported the injury.

      Your medical costs will be paid. If you miss more than three days of work and are found eligible, you will receive compensation for lost wages. Worker's Compensation also provides benefits to dependents of workers who die after work-related accidents.

      If your injury or illness is compensable:

      • You will get a check from the State of Wisconsin on your normal payroll date.
      • There is a three-day waiting period. However, if you are off work more than seven days, you will receive compensation for the first three days after the injury date, excluding Sunday. Any additional compensation for a permanent disability, such as an amputated limb, will be determined later, after you return to work or the healing period ends.

      It is important that you make every effort to return to work, within medical restrictions, as soon as possible after an injury. UW Superior and your doctor must agree to your returning to some form of work; it is important that you talk to them about returning. If you cannot return at all because of your accident, other options may be available.

      In an emergency, UW Superior may arrange for your treatment until you are able to choose your own doctor. UW System has the right to have you examined occasionally by a doctor of its choice. Your compensation may be delayed if you do not agree to have these examinations.

      You have the right to every type of treatment which is reasonable and necessary to cure you, as ordered by your doctor. This includes hospitalization, therapy, tests and prosthetic devices. Medicine is paid for, as is any reasonable travel expense necessary to receive treatment.

    • All employees of UW-Superior are covered by workers' compensation law. This includes Student employees, Limited Term Employees, Permanent and Project Classified Employees, Academic Staff and Faculty.

    • The law covers both mental and physical injury from either accidents or occupational diseases.

      If you are required to travel, you are covered at all times while traveling, including the time you are eating or sleeping, unless you deviate from regular work duties for a private or personal reason.

      Generally, workers' compensation must be paid even if the injury was your fault. (See section relating to increased or decreased compensation.)

      All compensation and medical payments are based on medical reports from your doctor. If your doctor does not make prompt and regular reports to the insurance company or your employer (if self-insured), your payments may be delayed. Explain this to your doctor.

      If UW System, who is self insured, refuses to make payments, they must notify you within 14 days after it receives notice of the injury that it is investigating your claim. They must explain the reason(s) for refusing payment and inform you within 7 days of its decision of your appeal rights.

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