How do I set up Dual Factor on my account?

  1. Log in to portal.uwsuper.edu 
  2.  There are 3 ways to setup dual factor on your account: Cell Phones, E-mail Address (G-mail, Hotmail, etc.), or Mobile Authenticator. We highly encourage you to setup more than one option in case you forget your phone at home or lose it. 
  3. Cell Phones:
    1. Add New Phone.
    2. Type in your phone number and Continue.
    3. When you receive the One Time Passcode (OTP) via text/SMS, enter it and hit Continue. 
  4. E-mail Address (G-mail, Hotmail, etc.) 
    1. Add my e-mail.
    2. Enter any e-mail address that is not a UWS e-mail and hit Continue.
    3. When you receive the One Time Passcode (OTP) via e-mail, enter it and hit Continue.
  5. Mobile Authenticator If you do not have a mobile authenticator, you will need to download Microsoft Authenticator or use Google Authenticator from the App Store/Google Play Store. Once downloaded you can add an account, choose Work or School account. 
    1. Enable mobile authenticator.
    2. Choose Phone Type.
    3. Scan the QR code on the screen with the authenticator app on your phone.
    4. Type in the 6 digit code that appears on your screen and hit Continue. 
  6. Refresh your webpage or logout and login again. 
  7. OTP Delivery Methods
    1. You can choose what you would like for your delivery methods for Website Login and Password Reset: Cell Phones, E-mail Address (G-mail,  Hotmail, etc.), or Mobile Authenticator. 
  8. Logout and test dual factor by logging in.
  9. If you forget your phone at home or can't login using the method you set up, simply click Switch OTP Delivery Method and it will give you the option to switch it one time so you can still login. 
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