FAQ List
Tuition and Bills FAQs
Tuition and Bills
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Direct Loans may be serviced by several different service centers. It is the goal of the Department of Education that all of your Direct Loans will have the same servicer. To find out who is servicing your loan(s), please log onto the National Student Loan Data System (NSLDS) and view the individual loan(s). Each will list the servicer with their customer service contact information. Customer Service Centers include Direct Loan Servicing, Great Lakes, Nelnet, Fedloan (PHEAA), Sallie Mae, CornerStone, ESA/Edfinancial, Aspire, and MOHELA.
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You can see if your financial aid has applied to your student account by viewing your bill on your Student Center. If your aid is in place, but did not disburse, it is likely due to one of the following reasons:
- Your credits (enrollment status) do not match what is listed on your award letter. You need to either get enrolled in the proper amount of credits or have us revise your aid.
- You have not completed your Master Promissory Note for your direct loan. You can do this online at https://studentloans.gov/myDirectLoan/index.action.
- You have not completed your loan entrance counseling for your direct loan. You can do this online at https://studentloans.gov/myDirectLoan/index.action
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UW-Superior no longer mails tuition bills to students. Electronic billing is the official means of generating tuition bills to all UW-Superior students. It is your responsibility to check your EHive account to view your bill.
- Failure to view the bill does not release the student from payment responsibilities
- Students who are not making their own payments must forward the bill to the proper party.
- Students can print a copy of the bill to send with their payment or to send to parents or a third party
- The student is responsible for paying all fees on time
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You should plan approximately 4 weeks processing time once we have your FAFSA information, with prompt submission of additional requirements from you. When you are awarded financial aid, along with additional instructions, new students will receive a paper financial aid award notification in the mail while current students will receive notification via email. You will also be able to view your financial aid award on your Student Center by logging in to E-Hive.
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Cash or check payments are accepted at the Cashier's Office, Old Main 136. Check payments may be mailed to:
UW-Superior Cashier's Office
Old Main 136
PO Box 2000
Superior, WI 54880Please make checks payable to UW-Superior and include your student ID number on the check. All payments due must be received (not postmarked) at the University Cashier's office no later than 4:30 p.m. on the due date. The University is not responsible for delays in the U.S. mail.
You can also pay over the internet with E-check or a credit card through your E-hive account. UW-Superior accepts Visa and Mastercard only. We do not accept payments over the phone.There is a $1.50 convenience fee charged for each E-check payment transaction and a 2.5% convenience fee added to each credit card payment transaction using the web. To make your payment, log into the E-Hive and follow these steps:
- Locate and click the "View Bill" link
- Choose the appropriate semester (example: Fall Semester 2017)
- Be sure the pop-up blocker on your web browser is disabled
- Click the "Pay Online" button located at the bottom of your e-bill
- Follow the instructions on the payment page
- Print the final "Your payment has been accepted..." page as your online receipt
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To pay with cash or check:
Cash or check payments are accepted at the Cashier's Office in Old Main 136.
Checks payments may be mailed to:
UW-Superior Cashier's Office
Old Main 136
PO Box 2000
Superior, WI 54880Please make checks payable to UW-Superior and include your student ID number on the check. All payments due must be received at the University Cashier's Office no later than 4:30 p.m. on the due date. The University is not responsible for mail delays.
To pay with a credit card:
To make your payment by credit card, go to your E-Hive and follow these steps:
- Locate and click the "View Bill" link
- Choose the appropriate semester
- Be sure the pop-up blocker on your web browser is disabled
- Click the "Pay Online" button located at the bottom of your e-bill
- Follow the instructions on the payment page
- Print the final "Payment Accepted" page as your online receipt
UW-Superior accepts Visa and MasterCard only. No credit card payments are accepted over the phone. There is a $25 convenience fee charged for each credit card transaction using the web.
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Students can be sponsored by anyone, as long as the sponsor(s) 1) submit a personal bank statement/letter, 2) complete, sign and submit the Financial Verification Form and 3) a letter of sponsorship (or affidavit of support for US-based sponsors.) Students may not be sponsored by a business or company with few exceptions.
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No, it is not legally possible for F-1 international students to work enough while in the US to pay for their education. When considering on-campus employment, keep in mind that a significant amount of time and energy is necessary for students to meet the demands of UW-Superior academic programs and, for many, to adjust to life in the United States.
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By law, international students in F-1 status can only work on campus except under restricted conditions set out by U.S. immigration laws. Many students work for food service, in the library or for the athletic department, student support services, admissions office or various academic departments.
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Yes, the majority of our international students hold jobs on campus. However, US immigration laws restrict employment opportunities for international students. Students who hold an F-1 visa are allowed to work on campus up to 20 hours per week while school is in session and full-time during breaks and holidays.
UW-Superior is not able to guarantee employment for all students. The Office of International Programs provides information about finding jobs, but students are responsible for finding their own jobs.
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The UW-Superior UW-Superior Foundation sponsors scholarships for undergraduate and graduate students. International students who have already begun their studies at UW-Superior are eligible to apply for over 100 Foundation scholarships, which are awarded by individual academic departments.
International students are also eligible for Beecroft Grants, which are loans of up to $500 per year that students repay by working an adequate number of hours in an assigned job on campus. A limited number of Beecroft Grants are awarded each semester, and athletes and social work majors are not eligible.
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Yes, UW-Superior is pleased to offer financial aid to international students, but the University does not offer scholarships that cover all expenses. Students must prove one year of financial support and project financial support for the rest of their education. U.S. law requires that the University has this proof of financial support before issuing the Form I-20 Certificate of Eligibility, with students need to apply for a US student visa. Students must also prove financial support to the U.S. Consulate when applying for the student visa.
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Awards through the Non-Resident Tuition Waiver (NTW) Program are renewable if the student maintains good academic progress. Freshmen are eligible for ten semesters of NTW awards. Transfer student NTW award limits are based on the number of credits transferred toward the UW-Superior degree.
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Yes, for those who qualify. Apply by annually completing the federal FAFSA with UW-Superior selected as your institution.
There are also several designated scholarships available for online learners. Students are notified annually of the application due dates and process.
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You can file your FAFSA online any time after October 1 for the following academic year. For 2018-2019 UW-Superior has a priority deadline of January 15. This means your FAFSA and all required documents must be complete in our office by that date to receive the best award package available. Students will need to use 2016 tax and income information for the 2018-2019 FAFSA. You can file your FAFSA at any time during the academic year and still receive aid for fall/spring term, however, your file must be complete with us no later than one week prior to the end of the last semester attended. You must file a new FAFSA for every academic year.
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If you add or drop a class after school begins and your financial aid has already disbursed, it will not be adjusted up or down. However, your progress (credits attempted vs. credits earned) is monitored, and dropping classes after the tenth day of the semester may have an effect on your eligibility for future financial aid, as explained in the Satisfactory Progress Policy. If you withdraw from school or are administratively dropped (university drops you from a class based on non-attendance the first day of class), you may be required to pay back some or all of your financial aid, according to our Refund Policy.
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There is a chance that students who file a FAFSA are selected by the Department of Education for verification. This selection is partially random, but there are certain inconsistent answers that will also trigger verification. The school you attend may also select additional students for verification, based on their own criteria. It does not mean that you answered anything wrong. If corrections are necessary, they will be sent by the school and once verification is complete, your financial aid will continue to be processed.
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You may make corrections in one of two ways. You may make your corrections on the FAFSA website at www.fafsa.ed.gov - you will need your FSA ID to access your record. Or you may instead make your corrections on the paper SAR, sign it, and mail it in as directed, or bring it to our office for submission. If you are a dependent student and are correcting parental information, it will need to be signed by you and a parent. If you have any specific questions about the FAFSA, call the Federal Student Aid Information Center at 800/4-FED-AID (800/433-3243) / TTY: 800/730-8913 or 319/337-5665
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Aid disburses the week before your first class begins each semester and at least once a week thereafter. Disbursed aid is applied to your student account. Any remaining balance must be paid by the student. Excess funds are issued to the student via a refund. View additional information about refunds, or contact the Bursars/Cashier's Office.
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This is because of reciprocity - which enables Minnesota residents attending UW-Superior to pay the same tuition rate they would pay at a similar state institution in Minnesota. It is the student's responsibility to apply for reciprocity. Reciprocity is not automatic. The state of Minnesota grants reciprocity on the basis of the application provided by the student. Students must apply online at www.ohe.state.mn.us. Those who do not apply, apply late and/or not approved will be required to pay non-resident rates.
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A consolidation loan is a loan that allows a borrower to combine all eligible federal education loans into a new loan with a single payment. The interest rate will be fixed and length of repayment is contingent on your choice of repayment option. Consolidation loans may have advantages and/or disadvantages for you. Please see our Consolidation Loans page.
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All students who have attained 84 credits or more will be assessed a senior processing fee of $50. The fee covers the cost of the diploma and expenses of the commencement ceremony. All students must pay the fee whether or not they participate in the ceremony.
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Once you’re accepted to UW-Superior, you must pay a $100 deposit. This will reserve a place for you at UW-Superior. After the deposit is paid, you’ll be able to register for SOAR (Summer Orientation Advisement and Registration) or Transfer Orientation. The deposit is only refundable up to May 1. To learn more about the enrollment deposit, go to www.uwsuper.edu/admissions/apply/enrollment-deposits, or contact the Admissions Office at (715) 394-8230 or admissions{atuws}.
If you are unable to pay the Enrollment Deposit, contact the Admissions Office and ask for the Director of Admissions to see if you qualify for a waiver.
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- Registration and course selection is your personal responsibility. Students earn credit only for those courses in which they are properly registered. Likewise, students must pay for every course for which they register.
- Students are responsible for the applicable information contained in the official campus catalogs.
- Students who do not comply with the payment deadline will have their registration cancelled assuming the student does not plan to attend. This may open full classes for students who are planning to attend.
- New students (freshmen and transfers) are required to submit a $100 down payment before registering for the first time.
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Check out the Post 9-11 Study Abroad Fact Sheet through the VA.
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Visit our Fees page.
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Changes in family size, number in college, and family or student income are usually the cause of changes in aid from year to year. Specific reasons for aid changes can be provided through consultation with a financial aid counselor, who will review your file to compare the yearly income and demographic information.
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Scholarship checks must be processed through the Financial Aid office. Please bring the check to the Financial Aid office, Old Main 110, in order to:
- Verify that the student meets all the criteria established by the donor to receive the funds.
- Avoid any possible over-award of the student’s other financial aid.
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Students who are U.S. citizens, or eligible non-citizens, enrolled at half-time status or more, may qualify for financial aid. Some restrictions apply. Pell grant recipients may be eligible if they are less than half time. While it may be true that not all students qualify for grants (money which does not have to be paid back), all students who apply for financial aid and meet the general eligibility requirements are eligible for some type of financial aid, including loans. In addition, financial conditions within the family may change over the course of the year (ex. layoffs, divorce/separation, etc.) and aid may be adjusted to reflect the circumstances faced by the family.
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Your best sources for scholarship information are your high school guidance office and the college you plan to attend. UW-Superior has scholarship information listed on our Scholarships page. Be aware that there are many companies and individuals that claim they can find scholarships for you by searching national scholarship databases for a fee. They often are not legitimate and should be used with caution.
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Current tuition and fees for Distance Learning courses are available at www.uwsuper.edu/bursar.
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The term segregated fees describes charges in addition to tuition that are assessed to all students for services, programs, and facilities that support the primary mission of the University.
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Segregated fee funding is designed to provide funds for recreational, cultural and leisure activities and groups that are not funded through other state appropriations. Segregated fees are not designed to be user fees, but are intended to contribute to the richness of the university community.
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The Cashier's Office puts registration holds on accounts that have a balance after the final payment due date. Once the account is paid in full, the hold will be removed.