Why can’t I log into Learn@UWSuperior?

There are a couple reasons why you might not be able to log into your account, including that not all of the steps have been completed for your enrollment (new students) or employment (new instructors) at UW-Superior. If you are a new student, you will not be able to log into Learn@UWSuperior until you have been fully admitted to UW-Superior and have been enrolled in your courses. If you are a newly hired instructor, you may not have been added as an instructor in E-Hive to the courses you are supposed to be teaching during the semester. If that is the case, you will need to contact your department assistant and have them take care of it.

If your enrollment or employment paperwork has been completed or you are a returning student or instructor, there might be a problem with your account. Here are some reminders that might help you troubleshoot the problem:

  • Your Learn@UWSuperior account is connected to your campus network account (E-Hive, E-Mail, campus computers) so if you changed your password in the UW – Superior Login Portal, it would have changed your password for Learn@UWSuperior.
  • If you type the password incorrectly three times, you will lock your account and need to contact the Technology Helpdesk to unlock it.

If you are having a problem logging into all of the campus systems (E-Hive, E-Mail, campus computers, and Learn@ UWSuperior), you might want to reset your password in the UW - Superior Login Portal and wait a few minutes while it updates in the various systems. If you are still having difficulties after resetting your password, you may need to contact the Technology Helpdesk at 715-394-8300 to get help fixing this issue.

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