IITS Plan 2006-2007

University of Wisconsin-Superior
Information and Instructional Technology Plan

The 2006-2007 Information and Instructional Technology Services (IITS) Plan consists of technology projects planned for the upcoming academic year and issues that address long term technology needs andinvolve action in the upcoming academic year. The purpose of planning is to involve campus in allocating technology resources and to raise the visibility of technology projects. The projects are submitted by the campus community and IITS Staff and are refined and prioritized by the University Technology Committee (UTC).  A project is defined as an investment of people or resources totaling $2000 which is approximately .1% of the annual technology budget.  Projects should have specific annual outcomes although they can span multiple years. Each project is sponsored by one or more of the IITS Units including Computing & Media Services (C&MS), the Library, Network & Programming Services (N&PS) and Residence Life Networking (ResNet).

Projects are grouped by goals that support the Campus Strategic Plan including user development, new academic building plans, infrastructure, funding, access, security, teamwork and System-wide initiatives. The plan supports campus Liberal Arts mission. Students, faculty and staff should be able to use technology to advance the University's mission: fostering intellectual growth in the liberal arts tradition.  The technology environment will be accessible, reliable, convenient and secure for the purpose of enhancing teaching, learning and research.   

Large projects (in terms of time, funding or critical impact) are highlighted in red.   New projects are underlined.   

Goal: Provide faculty, staff, and students an integrated development program so they can effectively use technology  

Issue – Establish a permanent course management system administrator position - IITS
– Information Literacy - Library
Project - Exploring alternatives to Desire2Learn C&MS
Project - Provide continuous staff training, updates with software – Library
Project - Prepare online tutorials, collaboration on special projects with departments and distance education – Library

Goal: - Plan the New Academic Building to assure the facilities support the effective delivery of technology services  

Project – Investigate the design technology spaces. Seek approval for consulting support once the building planning begins. - IITS
– Planning the renovation of the Library Building - Library
Project – Planning to upgrade campus wiring closets to address backup power and cooling - N&PS

Project - Evaluate facility scheduling software to manage classroom utilization N&PS

Goal: Provide an infrastructure that supports efficient and effective use of technology 

Project - Implement streaming video for reserves – Library
Project - Plan the convergence of voice services over IP (VOIP) & unified messaging - N&PS and ResNet
Project – Deployment plan for wireless access points – UTC and N&PS
Project - Development of support for alternate operating systems - this includes improving our current support for the Macintosh platform, and development of expertise with Linux. Evaluation of products, development of staff skills, training, testing, and probable implementation planning to some extent will be required. - C&MS
Project - Development of an advanced creative media lab for collaborative use by departments in the Holden Fine Arts Center - C&MS
Project – Redirect my document folders to a server for desktop clients – C&MS & N&PS
Project - Investigate thin client solution to decrease hardware costs, improve support and improve off campus access. N&PS
Project - Migrate Infrastructure to IP Version 6. N&PS
Project - Create a disaster recovery plan. N&PS
Project - Increase Uninterruptible Power Supply (UPS) capacity in the data center to maximize runtime in the event of a power failure. N&PS
Project - Move data center into the new location once power upgrades have been completed. N&PS
Project - Expanding use of tablet PCs and small wireless devices  C&MS

Goal – Create an on-going, predictable campus funding mechanism that reflects user demand for tech support

Project - Computer Replacement plan – C&MS
Project - Fund updates to equipment and software used in advanced labs (GIS, Communicating Arts, others). – C&MS
Project - Support for replacement funds for existing classroom and lab instructional technology. As further funds become available, improvement of additional classrooms and labs to UW System Level 3 presentation technology. - C&MS

Goal: Provide convenient access to technology applications  

Project - Support for Institutional Research. Provide decision makers access to relevant information including an enhanced fact book. Develop class scheduling demand analysis as defined by the Enrollment Management Committee. - N&PS
Project - Review integration of technology with existing Library services – Library
Project - Development of a campus self-service business system for copying, printing, vending - replacement of the existing RSC point system with a campus wide card system for these and, likely, other self-service functions. The system should include a self-service function for payment of these charges via credit card. Incorporate in the digital signature project.   Investigate Higher One - Fin Aids aid distribution - C&MS/N&PS
Project - Degree Audits as a recruitment tool for Transfer Students N&PS
Project - Explore alternatives for T Ed ePortfolio – C&MS/N&PS

Project – implement Housing System (Diebold) – ResNet
Project – Review the Technology Accessibility Plan to support Universal Design - IITS
Project - Eliminate accessibility barriers to the system for commuters and non-traditional students who have no or low-end computers and software. – UTC
Project – Implement the D2L grade interface into Peoplesoft – N&PS
Project - HWC membership system N&PS
Project - Faculty contact information on the web.  Consistent faculty presence in official web pages. N&PS
Project - Investigate online student elections N&PS
Project - Develop automatic posting of degrees N&PS
Project - Implement online Financial Aid award letter via Web and FA communications via email N&PS

Goal: Provide security to insure consistent delivery of technology services 

Project – Implement Cisco Clean Access as a mechanism to limit damage from non compliant client computers.  N&PS
Project - Implement Cisco Lan Manager as a more robust Network Management System. N&PS
Project – Plan the Public Key Infrastructure implementation to support use of digital signatures and email encryption - N&PS
Project - Implement robust client patch management system (SUS to WSUS) – C&MS, N&PS
Project - Address Peoplesoft data security issues. Strengthen security roles and route requests for sensitive data to responsible Functional Leads. N&PS
Project - Implement of a host vulnerability scanner for auditing systems on campus for vulnerabilities. N&PS
Project - Upgrade operating systems on campus firewalls. N&PS
Project - Upgrade operating system on campus Intrusion Detection System. N&PS
Project - Implement Secure Access Server for centralized and secure access to all network devices as well as security auditing. N&PS

Goal: Foster collaboration through the work of IITS teams and the UTC 

Project - Improvement of our support for special projects - further development of a team approach to "out of the ordinary" service needs that often represent new emerging technologies/systems that will become mainstream in time. - C&MS
Project - More active pursuit of internal and external grants, in collaboration with departments and programs. - C&MS

Goal: Participate in System-wide initiatives to improve services 

Project – participate in UW System Common help desk software – C&MS
Project – Implement Peoplesoft V8.9. Develop prototyping scripts for all functional areas. Focus on direct lending & Account Payable refunding. N&PS
Project - Clarify UW Superior's position on Common Systems. Support the APBS implementation. IITS

Project - Implement BadgerNet2 - data by July 06 & video by Sept 05 – C&MS, N&PS and ResNet
Project - Implement Electronic Application load (EAPP)
Project Implement, in collaboration with UW System, reference software (Ex Libris) – Library 

University Technology Committee prioritization:


Computer Replacement plan


Permanent course management system administrator position


Upgrade wiring closets with backup power & cooling


Degree audits as a recruitment tool for Transfer Students


Wireless access point deployment


More infrastructure staffing


Eliminate accessibiilty barriers for commuting studentws


Explore alternatives for ePortfolio