Technology Help Desk

Swenson Hall 2100

715-394-8300
helpdesk@uwsuper.edu

Regular Hours

7:45AM – 6:30PM
Monday – Friday

Break/Summer Hours

7:45AM – 4:30PM
Monday – Friday

Technology Help Desk Services

The Technology Help Desk is the place to contact when you have questions about using technology at the university; our staff can answer questions and provide access to university technology services. When you contact us we will create a ticket in our system, additionally, you can submit a ticket online and our team will assist you that way. ResNet is available to students who live on campus, you can submit a ticket through them if you have any problems related to technology in the residence halls, you can find a list of everything they can help with on their website.

When you contact the Technology Help Desk with an issue, please have the following information available if applicable:

  • Computer number (campus owned computers)

  • Computer model

  • Problem type

  • Location

  • Screenshots

  • Information on other devices (i.e., printers)

  • If you have you tried restarting your computer

  • The best way to contact you

  • Anything else that applies to us being able to assist you

Equipment Checkout 

Technology Services loans out media equipment to the University of Wisconsin-Superior faculty, staff, and students for university-related activities. There are limited quantities of equipment items.

Technology Services loans all of our equipment out for up to 3 business days; see our Technology Loan Agreement for more information on loan eligibility, loan terms, renewals, and overdue fines. Examples of items we have available for checkout include computers, projectors, cameras, digital audio recorders, and more. Please check with the Help Desk for a list of current items available. 

To guarantee equipment will be available we recommend making a reservation in advance, contact the Technology Help Desk to make a reservation.