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Options for Getting Help When You are Using the E-Hive/PeopleSoft System

Posted on Feb 8, 2010

There are a number of ways that Students, Faculty and Staff E-Hive/PeopleSoft system users can get help with various topics:

E-Hive Help Web Pages -  The E-Hive help pages are broken down by user categories including Student specific, Faculty specific and Staff specific sections.  Another section is devoted to login and password assistance for any user.

PeopleBooks - Staff PeopleSoft users can access context sensitive help that will take them to the PeopleSoft delivered help instructions for any page they are looking at by clicking the help link in the upper right hand corner of most pages.  Once into PeopleBooks, take advantage of the robust search capabilities found in the left navigation.    

Requests for topic specific training or consultations-  If individuals or groups would like specific training or consultation  for a specific topic, submit a request ticket to our Application Services staff.  When doing so, please be detailed in your needs so we can assign the person or persons that can best assist you.

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