Residence Life FAQs

Jump down to:

Applying to UW-Superior

What is the housing situation like on campus?

On-Campus Housing is required for students under 20 years of age.

On-campus housing is a unique, convenient and affordable opportunity for international students to get to know their fellow American students, as well as students from many other countries. There are five on-campus residence halls which are just a few minutes’ walk from all buildings on campus.

All of the residence halls have 24-hour computer rooms, study areas, exercise areas, TV in lounges, and laundry facilities. We encourage all international students to live on campus, at least during the first one or two year at the University. For more information, go to the Residence Life website.

Off-Campus Housing

Students who choose to live in off-campus housing can find roommates and people to share an apartment or a house on bulletin boards in Old Main, the Yellowjacket Union (YU) and other buildings on campus. Information about area hotels can be found by visiting Travel Superior.

What are on-campus living requirements?

Freshmen and sophomore students (students who have 56 credits or less) who are not veterans, married or living with parents or guardian and who have not reached the age of 20 by the first day of classes of fall semester are required to live on campus. Students who live with a guardian less than 35 miles away from campus may be considered a Commuter and live off campus. This is a UW System policy.

General University Info

What is dining like on campus?

Our food service offers many different types of food at each meal. You can eat anything that’s available, and you can eat whenever you like during the day. Our workers will work with you to meet special dietary needs or to provide vegetarian meals. They also will work with you to include spices and native foods from your homeland.

Housing

What are the bed sizes in the residence halls?

All beds are standard twin size beds. All bed frames on campus are loft-able and can adjusted to any height from standard up to loft height.  

How can I cancel my housing contract?

If you are not required to live on campus, you may cancel your housing contract by emailing Residence Life at Reslife@uwsuper.edu stating that you would like to cancel your contract. They will then cancel your contract for you on the Live@UWS portal. Please note there are cancellation charges, as denoted on the Residence Life homepage.

Is housing financial aid eligible?

Housing is one component of the Cost of Attendance financial aid budget.

How do I apply for summer housing?

UW-Superior Residence Life offers a variety of housing options. During the summer months, UW-Superior hosts many different groups on campus, ranging from continuing UW-Superior students, Grandma’s Marathon runners, alumni and various camps and conference groups.

View Summer Housing options for current students and guests.

How do I reset my password for Live@UWS?

UW-Superior students will need to log into their UW-Superior Login Portal account and reset their password. If they experience issues with this, they will need to contact the UW-Superior Technology Help Desk for assistance.

Will my current computer connect to the network?

We like to make sure students have what they will need to get themselves through four years of college. Since technology is changing all the time, the networking technology changes as well. Please refer to the Residence Life Packet that talks about the current minimum specifications for your computer. ResNet will try to get any computer working with the network, but we can’t guarantee that all computers, both old and new, will work with our network. We will do our best to get every computer to work on our network. ResNet does reserve the right to not work on computers.

Can I choose my roommate/room right away after submitting my application?

No, you have to wait for Residence Life to approve your application before you can proceed. This process should occur within 24 business hours of you submitting your contract. Note: if you submit your contract on a Saturday or Sunday your contract will be approved on Monday.

How do I see Residence Hall layouts?

Links to the layouts for each of the residence halls are located at the bottom of the Residence Life web page.

How do I select a roommate?

Log into Live@UWS and go under the Roommates tab. You will see a drop down box where you will select the term in which you are looking for a roommate.

After choosing the term, the site will load a new page where it will list different profiles that are still looking for roommates. You can either look through that list, or change the search filters to narrow your search down by clicking on the “Change Search Filters” button. Once you find a profile you would like to room with, you must acquire their roommate code. Then go under the “Find Someone You Know” tab and enter their roommate code to send an invite to them to become a roommate pair. Both roommates must enter their own roommate codes. Once they accept, you will be able to select your building and room.

Do I need a parking permit?

Yes. Parking passes are available through parking services for students and visitors. Daily parking permits are also available. For more information, see the Parking Services web page.

Can I have a guest in my Residence Hall room?

Yes, as long as both roommates (if applicable) agree to the guest’s visit. We ask that guests stay no longer than three days. Guests must be escorted at all times through the residence halls.

How does mail work in the Residence Halls?

Mail is delivered in the late morning daily (except for Sunday). Residents can get their mail with a key in the YU during their hours of business. Each person who lives in the residence halls receives his or her own personal mailbox. Ross/Hawkes residents get their mail at Ross/Hawkes.

Do the Residence Halls have wireless Internet connection?

Yes! We are proud of our wireless system accessible in all residence halls.

What is my username/password for Live@UWS?

For UWS students, your username and password is the same as your other UWS accounts, such as E-mail, E-Hive and Learn@UW-Superior. If you are a non-UWS student, you need to be assigned a username and password. You can register for this by going to the Live@UWS portal. On the right side of the screen, you will see an announcements section where there is a link to request for username and password. After filling that out, it will take 7-10 business days for the request to be processed and then a letter will be sent to you with your login credentials.

What is ResNet?

ResNet is the main technology department for students who live in the Residence Halls. We try to support anything that deals with technology, including computer issues, network setup, cable television issues, and video game console concerns. All in all, we try to help with anything technology related within the Halls.

Are the Residence Halls open during breaks?

Yes, Halls are open over Thanksgiving, Winter, and Spring breaks. Residents are welcome to stay for as much time as they prefer. Resident Assistants and Campus Safety are on duty 24/7.

What items are allowed in the Residence Halls?

A complete list detailing what you can and cannot have in your room is available on the Residence Life page.

What happens if I lose my key/fob/mailbox key?

If you lose your key or fob, contact one of the Resident Assistants for your Residence Hall. You can do this by contacting them directly or by calling the duty phone during duty hours (7 p.m. to 8 a.m.). They will issue you a temporary key and fob. You can also get a replacement key or fob for a small fee. For a replacement mailbox key, see the Union Desk in the Yellow Jacket Union (this also requires a small replacement fee). If you permanently lose your key or fob, there are reordering fees.

Crownhart Duty phone: 218-522-0620
Curran-McNeill Ostrander Duty phone: 218-522-0622
Ross/Hawkes Duty phone: 218-522-0624

What is an RA?

RA stands for Resident Assistant. This person is a student/staff member that works to develop resident interpersonal skills and community while performing administrative duties. They facilitate hall front desk operations, develop personal relationships with students, create programs for floors, enforce policies, and much more. If a resident has a problem, question, or concern this is the first person they should contact.

How does laundry work in the Residence Halls?

Both washers and dryers are available in the basement of every residence hall. It costs $1.25 to both wash and dry. Change machines are also available in the laundry rooms.

What happens if I want to change roommates?

Changing roommates is allowed. We strongly encourage you to meet with your roommate, talk with your Residence Assistant, and perhaps have a mediated conversation with your roommate before you request to change. Visit the Residence Life homepage to access the Room Change Request Form to change roommates.

What if I have a noisy neighbor?

Courtesy hours are always in effect and quiet hours last from 10 p.m. to 10 a.m. on weeknights and midnight to noon on weekends. During these times a resident can call a “Duty Cell Phone” to contact a Residence Assistant. The RA can address any problem a resident may have, including a noisy neighbor.

Crownhart Duty phone: 218-522-0620
Curran-McNeill Ostrander Duty phone: 218-522-0622
Ross/Hawkes Duty phone: 218-522-0624

Can I have a pet in the Residence Halls?

Small fish in tanks 20 gallons or less are the only animals allowed in the residence halls.

What meal plans are available?

Information on meal plans can be found on the dining services website.

How do I create a group for a suite?

If you know the three other students you want to live with in a suite, you will need to acquire each person’s roommate code. Once you have everyone’s roommate codes, you will then need to go under the Roommates tab in Live@UWS and enter each roommate code one at a time and send an invite to each person to be a part of your group. When everyone has accepted the invitation, you will then be in a group of four and be able to select one of the four-person suites in Hawkes Hall under the Room Selection tab. If you don’t know who you want to be in a suite with, you can instead search for suitemates just as you would a roommate.

Do I have to fill out my entire housing contract?

 Yes, we need a completed housing contract submitted. However, you are able to save your work and come back to finish the contract later.

How do I update my information for Live@UWS?

Email Residence Life at Reslife@uwsuper.edu with the changes you would like to be made and they will be able to change the information in your contract on Live@UWS.

How do I change my floor/room/roommate before I move in?

Email Residence Life at Reslife@uwsuper.edu with your request or you can stop by or call the Yellowjacket Union Front Desk. They are open during the summer Monday-Friday 7:45 a.m. to 4:30 p.m. and during the school year Monday to Friday 7:45 a.m. to 11 p.m. and Saturday to Sunday 11 a.m. to 11 p.m. They will remove you from your floor/room and roommate group. You will then be able to go back in and select a new roommate or room.

I can’t find my roommate in Live@UWS?

If you already have selected a roommate, it should appear under the My Account tab. If they are not listed make sure you have created the group. If there you are still having difficulties, contact Residence Life at Reslife@uwsuper.edu or call 715-394-8438 and they will be able to assist you.

Can I stay in the same room?

Yes. When you sign your contract and submit it and it is approved, then you can go select your room. If the current room you are in is still available, you may then select to live in the same room.

Why do I have to move during the summer and then again in the fall?

The reason we have all of the housing in one hall during the summer is to make it easier to do deep cleaning in the other halls, while also allowing for everyone to be in one community. Being in one community allows for summer residents to have more interaction with each other and build stronger relationships.

Why is there one residence hall only for first year students?

This is to help create a living environment for first-year students in which they are surrounded by people experiencing the same changes, transitions and successes. It is our hope that this living environment will be beneficial to everyone in a way that allows for residents to create a living community where peers have a better understanding of each other and grow together.

Can I automatically be in the same room/have the same roommate within Live@UWS?

No. In order to ensure you have the same room and roommate you will need to go through the process of signing a contract, grouping with your roommate and selecting that room. Otherwise Residence Life will place you and pair you up without the guarantee of where you will be or who you will be with.

Do I have to finish my contract in Live@UWS before I find a roommate?

Yes. Until your contract is completed, submitted and approved no further steps can be taken in housing.

What do I do if I want a double room, but no one is matching with me?

That is OK. Returning students have until May 15 and new students have until July 15 to search for and select a roommate and a room. After this date, Residence Life will then pair people up and place them in rooms accordingly. So after that date you will be matched with someone else and assigned your room.

Why can’t I select a room in Live@UWS?

If you cannot select a room, it normally means that either your contract has not been submitted yet or it hasn’t been the full 24 hours since submitting to have your contract approved. You also will only be able to see open single rooms until you pair up with either one or three people to see open double rooms or suites.

How can I change my room selection without canceling my contract in Live@UWS?

Email Residence Life at Reslife@uwsuper.edu with your request and they will be able to process the request.

ResNet

Will my current computer connect to the network?

We like to make sure students have what they will need to get themselves through four years of college. Since technology is changing all the time, the networking technology changes as well. Please refer to the Residence Life Packet that talks about the current minimum specifications for your computer. ResNet will try to get any computer working with the network, but we can’t guarantee that all computers, both old and new, will work with our network. We will do our best to get every computer to work on our network. ResNet does reserve the right to not work on computers.

What kind of cables do I need to connect, and where can I purchase them?

You will need a Cat5e Ethernet cable to hook up your computer to the residence hall network. A Cat5e cable is NOT the same as a phone cable. A phone line will typically have four wire leads on each end of the plug, and the plug will be a little less than 3/8″ wide. A Cat5e Ethernet cable has eight wire leads, and the plug is a little less than ½” wide. These cables can be pretty much purchased anywhere. We do sell a limited quantity of 5′ and 10′ cables at the beginning of the school year.

Technology Helpdesk

Will my current computer connect to the network?

We like to make sure students have what they will need to get themselves through four years of college. Since technology is changing all the time, the networking technology changes as well. Please refer to the Residence Life Packet that talks about the current minimum specifications for your computer. ResNet will try to get any computer working with the network, but we can’t guarantee that all computers, both old and new, will work with our network. We will do our best to get every computer to work on our network. ResNet does reserve the right to not work on computers.

Tuition and Bills

What is the cost of On-Campus Housing?

Visit our Fees page.