Academic Complaints

If you are unsure or would like to speak to someone about the complaint process and/or completing an electronic complaint, students can contact the Provost Office at provostoffice@uwsuper.edu or call 715-394-8449. The Provost Office is available to advise and support students through the Academic Complaint Process.

Address a Complaint Regarding Course Matters, Final Grade Appeal, etc.

Use the process outlined below to address a complaint regarding course matters, final grade appeal, etc. If you are unsure or would like to speak to someone about the complaint process and/or completing an electronic complaint, students can contact the Provost Office at provostoffice@uwsuper.edu or call 715-394-8449. The Dean of Students Office is also available to advise and support students through the Academic Complaint Process and can be contacted at dos@uwsuper.edu.

Students must follow the process below, before submitting a complaint:

  1. Contact the course instructor to explain and attempt to resolve your concerns.  Communicating with your instructor is the most direct way of addressing the issues you are facing.
  2. If you are not satisfied with the instructor’s resolution, contact the instructor’s academic department chairperson. The department chairperson is indicated on the webpage of each academic department.  The department chair will explain the department’s complaint resolution process and attempt to facilitate a resolution.
  3. If a satisfactory resolution is not achieved through the academic department chairperson and departmental process, submit a complaint using the electronic link below.

If your concern is about a grade-based concern, you must submit the complaint within four weeks of the end of the term.

Students must follow the process above before submitting a complaint

Submit a Complaint

If you have a complaint related to consumer protection law that includes but is not limited to fraud and false advertising, or you believe there is a violation of a state law or rule relating to the licensure of UW-Superior, and/or have a complaint related to the quality of education or accreditation requirement, use the below process. 

  1. If you believe your complaint falls within the above parameters, please contact the Office of the Provost.
  2. If a resolution is not reached at the institution level, or if you believe that the nature of the complaint or its impact on the system as a whole warrant an immediate review by the Universities of Wisconsin Administration, view their website for additional information or file an electronic complaint here.
  3. If a resolution is not reached, you may find additional information or file a complaint through the Higher Learning Commission.